Programme Manager INTERNAL

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD

This post is a Secondment until 31st March 2026 to meet the needs of the service.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

An exciting opportunity has arisen within the Central Integrated Health Community (IHC) for an experienced Programme Manager to work alongside the Central IHC Management Team. The post holder will coordinate delivery of local, regional and national priorities and activities within the Central IHC.

You will have an understanding of working with corporate functions and have a drive and tenacity to initiate and deliver on projects and high profile initiatives. You must have demonstrable time management skills and have a track record of working to tight timescales yet delivering high quality reports and outputs. Experience of managing complex capital projects, focused on innovative pathways and new ways of working which span across BCUHB health divisions and organisational boundaries is essential.

This role will demand good people skills, an innovative mind, a can-do attitude and a strong will to work as part of a team.

Applicants must have relevant knowledge of a range of services including Acute Services (planned and unscheduled care); Ambulance Services; Community and Primary Care as well as excellent project management skills delivered within complex working environments.

For more information contact Emma Lea: [email protected] / 07773 246907.

Main duties of the job

To work with the IHC Management Team, Business and Planning Manager, senior managers and stakeholders across our services, as well as with other divisions and external partner organisations to deliver and monitor the Operational, Financial, Performance and Activity Targets.

Strategic

To understand and promote the strategic direction for the IHC within the Health Board.

Programme & Project Management

To be responsible for all aspects of programme management within the post-holder’s portfolio.

As well as Change Management, Communication, Management of Resources, Human Resources and Patient Safety.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

Working with the Integrated Health Community (IHC) Management Team and other senior colleagues, the Programme Manager is responsible for the delivery of key service developments and projects identified in the HC’s Operational Plan, as aligned to HC and organisation priorities.

The post holder will work closely with the BCUHB Transformation and Improvement Team in order to coordinate delivery of local, regional and national priorities and activities. This will include managing and coordinating highly complex, highly sensitive programmes of work spanning primary, community and secondary care services across Conwy and Denbighshire, both within the organisation and with external partner organisations and stakeholders.

The Programme Manager is expected to deputise for the Business and Planning Manager for all aspects relating to the Programme.

The post holder will operate with significant autonomy and is expected to support the diverse Programme areas by providing credible and professional direction and leadership on the strategic planning, development of services and service change and improvement.

The post holder will be required to plan, support, facilitate and monitor the progress of programmes and their constituent projects provide management support, training and expert guidance to all project staff.

The Programme Manager will be expected to work independently guided by broad strategy, organisational policy and local and national guidelines, advising on how these should be interpreted and implemented.

The Programme Manager will also be responsible for ensuring that policies for implementing programmes and projects across the IHC are developed and adhered to, and that standard programme and project management methodologies are applied to progress and successfully deliver programmes and projects.

The post holder will be instrumental in driving forward a culture of change, innovation and modernisation to facilitate service improvements in line with IHC priorities.

The Programme Manager will promote effective partnership working across Conwy and Denbighshire, developing strong strategic links with partner agencies to deliver effective integrated care.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

QUALIFICATIONS

Essential criteria

• Masters degree in Healthcare related subject and/or management/professional qualification at diploma level or equivalent demonstrated work experience and knowledge
• Prince 2 Practitioner, MSP or equivalent level of work experience and knowledge
  
  

Desirable criteria

• Management or professional qualification at post graduate level
• European Computer Driver Licence Qualification or working towards it.
  
  

EXPERIENCE

Essential criteria

• Significant relevant management experience working with multi-disciplinary teams
• Evidence of ability to implement and manage change in a multi-agency environment
• Experience of managing successful change across professional boundaries
• Participation in significant change management projects and process re-engineering
• Ability to provide examples of real progress against key objectives in the development and delivery of services within the NHS
• Experience in managing human resource issues and conflict resolution
• Experience in preparing, producing and negotiating complex business and service development plans.
  
  

Desirable criteria

• Experience of working across primary, community care and acute based services in a multi-agency setting
• Experience of Systems Thinking methodologies
• Experience of Financial and HR management in a complex organisation
  
  

Skills

Essential criteria

• Ability to work autonomously with no close supervision
• Ability to deliver performance requirements within set deadlines.
• Ability to manage a wide variety of unrelated projects and issues on a daily basis
• Ability to problem solve and make decisions
• Ability to influence and negotiate
• Excellent communication and interpersonal skills, both verbal and written
• Ability to initiate/respond positively to change
• Able to analyse, interpret and communicate complex information in a way others can understand.
• Project management and facilitation skills: ability to manage several complex projects and see them through to their conclusion.
• Ability to communicate effectively with all levels of the organisation and at senior level with external organisations
• IT literate using multiple software packages – email, word processing, spreadsheets, database, PowerPoint, and clinical information systems
  
  

Desirable criteria

• Ability to speak Welsh
• Leadership / motivational skills
  
  

Knowledge

Essential Criteria

• Thorough knowledge of the NHS and the issues facing it
• Knowledge of National agenda and policies
• In-depth knowledge across a wide range of BCUHB services, systems and procedures
• Demonstrates sound understanding of the science of improvement and quality techniques
  
  

Desirable criteria

• Understanding the aims and objectives of the Service Improvement and Modernisation Agenda.
  
  

PERSONAL QUALITIES

Essential Criteria

• Committed to a culture of continuous improvement and development – underpinned by open communications and team working.
• Ability to manage emotions and be resilient in a range of complex and demanding situations.
• High workload capacity
• Ability to work as part of a multi-disciplinary team.
• Openness and integrity.
• Self-motivated, proactive and innovative
• Ability to prioritise workload and deliver within tight and competing deadlines