Product Manager - Non Retail Accounts

We have been named a Top 10 “Most Loved Workplace” for the second year running! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What You Will Do

• As Product Manager for our Banking Products you will undertake product management for a defined suite of products.
• You will be responsible for defining and delivering your product development roadmap and setting the product strategic objectives.
• You will look after product management for your suite of products, serving the banking needs of non-retail clients (i.e. small businesses and community clients up to our corporate customers)
• You will be in partnership with your stakeholders, defining the strategic direction and delivery roadmap for your products
• Tracking commercial performance, understanding drivers and contributing to forecasting. Reviewing the pricing of your products
• Effectively managing the risk for your products, being clear on conduct risks that apply, and how you will understand, track and control this for your product set
• Adhering to product governance processes, including new product approval, changes and annual product reviews, where all deliverables are well thought through and take account of previous learnings
• Assessing incidents that impact your product set, ensuring they are reported according to Risk Policy, root cause is understood and acted upon
• Keeping up with market competitors, technological and customer change
• Using customer insights to better our products for our customers
• Building strong relationships across your key stakeholder group
  
  

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What You Will Need

• Be able to use data and insights to improve existing propositions and products
• You will be numerate and be able to analyse and present data, and in a way that is understandable to stakeholders not familiar with product management
• You will review data; develop business cases undertake financial analysis
• Build strong relationships with your key stakeholders
• Create and communicate simple and pragmatic solutions
• You will have in-depth knowledge of Product Management and Product Development.
• Have an in-depth understanding of customer needs and different sources of insight.
• Be able to use this insight to improve existing propositions and products
• You will be numerate and be able to analyse and present data, and in a way that is understandable to stakeholders not familiar with product management
• Importance of risk management and how to apply this and governance processes to your product set
• Understand regulations which impact your products
  
  

Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

Our promise to you…

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
  
  

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!