Preparation Manager - Norwich

We are excited to announce the opening of our brand new store in Norwich! This will be our 21st store showing our continued growth to service our customers across the whole of the UK.

We are Motorpoint, the UK’s leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do).

We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers and that will fuel the growth of our amazing business and the careers and opportunities for our colleagues.

So if you want to work with an amazing group of people, who are fun, friendly and get stuff done and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, than Motorpoint is the place to be and we are on a mission!

If you were to join us as a Preparation Manager, here is what you need to know.

Salary: £32,000 (£42-£46k OTE)

Location: Norwich

Hours: 42.5 per week, 5 days over 7 rota

Role Purpose

You will be responsible for the leadership of our preparation operations in Birtley. You will be passionate about fuelling others by driving, coaching, and motivating your teams to deliver outstanding, stretching results. You will be an inspirational, authentic leader who delivers industry-leading engagement within your branch. Thinking big, you will constantly look for new ways to improve the business and your operation. You’ll be inspired by the latest thinking from both within the industry and more widely across world-class leading organisations. Acting as a real change agent for the transformation and growth of our business, you will be responsible for taking this inspiration, developing strategy, and plans to enhance efficiency and quality. You will know exactly how to motivate people and above all, you genuinely care about others.

Role Responsibilities

Fuel Others

• You will be an inspirational leader who develops a team who are clear and excited about their purpose
• You will think big and create and communicate bold direction and ambition
• You will raise the bar and only recruit outstanding people who bring added value to the business
• You will be authentic and a role model who embodies our values and leadership behaviours
• You will cultivate an environment of trust and gain followers through active listening, and an inclusive style
• You will be open-minded and seeking feedback you will spot the needs of others. Your impact left on others, no matter how brief, is noticeable, positive and inspires personal growth
• You will genuinely care about your team and take time to listen. Holding regular listening sessions within your region
• You will always speak out if culture is compromised, championing our employees at every step
• You will ensure your teams are truly diverse with an inclusive culture where team members are comfortable to be themselves, every day
  
  

Deliver Results

• You will care passionately about driving performance and achieving the best possible results in terms of quality, volume, and cost.
• You will set stretching goals and targets and articulate the path on which people will achieve them
• You will be analytical and get into the detail of the numbers to understand performance and look for opportunities, making commercially sound decisions based on risk and return
• You will relish and drive change, demanding innovation in thinking from peers and your teams to ensure we deliver the best possible outcomes every time
• You will be inspired externally looking for best practice approaches across the industry and beyond
• You will act like a founder, taking ownership of the P&L. You will look for opportunities across expenditure, rebate and asset management.
  
  

Think Big

• You will create a plan and build the best team to achieve it
• You will be connected to the detail. Able to operate at a strategic level but when needed diving deep to understand challenges and create solutions
• You will review progress against the plan frequently to ensure opportunities are seen and acted upon
• You will be an advocate and ambassador of Health and Safety, ensuring compliance with industry regulations and the wellbeing of your team
• You will be a big picture thinker, never sacrificing long term value for short term results
• You will be comfortable to own mistakes and visibly learn from them
• You will take accountability for own and wider company performance
  
  

Person Specification

• A proven track record of success and commercial delivery
• Experience of managing in a workshop/warehouse environment
• Heavily focussed on safety, compliance and quality standards
• A proven track record of creating highly engaged, high performing teams
• Resilient, self-motivated, and accomplished at forming relationships and influencing people at all levels
• A team player who encourages cross site and regional collaboration, working with your peer group, key stakeholders, and HQ functions to drive consistency and share best practice
• Able to demonstrate success when leading change and transformation activities
• Has a good internal and external network and uses this to develop self, gain new insights and promote the Motorpoint brand
  
  

Skills

• Strong commercial acumen with the ability to identify opportunities to challenge and improve
• Strong verbal and numerical analytical ability
• Good communication skills to question, listen, interpret, and explain concepts
• Good MS Office proficiency
• Willing and able to travel to our operations sites throughout the UK
  
  

What is in it for you?

• Paid time off every month to do something that makes you happy
• 31 days holiday plus days off for your birthday, getting married or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts & cash back at hundreds of high street retailers & restaurants through our “My M.O.T” platform
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!
  
  

We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed

Car buying made easy

At Motorpoint, buying a car is simple. We only do nearly new cars and nobody beats us on price. That’s a promise.

We only sell nearly new, and our cars are all under warranty – so peace of mind comes as standard. And with a range of makes and models to choose from, you’re sure to find one within your budget.

Whatever you need, we’re here to help. With finance options that put you in the driving seat and award-winning customer care before and after you buy, we’ll make sure you drive away happy.

So, what are you waiting for? Take a look at our cars or find out more about us below.