Pharmacy Support Worker Higher Level

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for detailed job description of the role.

Main duties of the job

The Pharmacy Top Up team at the University Hospital Southampton are seeking a patient-focused,

friendly and enthusiastic individual to deliver training and support to our stock-drug ordering team.

Our team supports 168 ward visits each week covering over 100 different areas and is responsible for all aspects of stock drug ordering and organisation. This is a fantastic opportunity for some one with supervisory and training experience and a commitment to team work and service development. Clear communication, methodical organisation and a positive, common sense approach in the workplace are advantageous skills.

Preferably you would be able to work Mon- Fri (times negotiable) and 1 in 6 Sat or Sun on a rota basis plus 1 bank holiday a year.

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service

Responsibilities

Detailed job description and main responsibilities

Training and supervising the Pharmacy Top Up team in a ward environment on the Top Up process following procedures and in accordance with training schedules.

Visiting ward areas to trouble-shoot, resolve or escalate any queries or issues with service provision within the remit of the role.

Collating and recording data relating to Pharmacy Top Up.

Sharing and contributing ideas and opinions to support progression of the team and service.

Experience /skills Required

Training and supervisory experience

The ability to work in a team and independently

Excellent communication skills

Enjoy working with people

Organisational skills

Competent IT skills

Tidy in your work

A good standard of health, fitness and mobility.

Person specification

Trust Values

Essential criteria

• Patient First
• Always Improving
• Working Together
  
  

Qualifications / Training Required

Essential criteria

• 2 GCSE’s or equivalent grades A* - C or 4-9 in English and Maths (If qualifications gained outside the UK evidence of equivalent standards must be demonstrated at interview)
• NVQ 2 in Pharmacy or other Level 2 approved GPhC qualification for pharmacy support staff or equivalent experience
• Supervisory qualification or equivalent demonstrable experience of supervision
  
  

Desirable criteria

• Other healthcare qualifications
• GCSEs in science-based or other role specific relevant subjects
  
  

Previous or relevant experience necessary

Essential criteria

• Use of information technology in the workplace or within education or voluntary sector
• Standard keyboard skills
• Previous pharmacy experience (hospital or community) or supervisory experience
  
  

Desirable criteria

• Previous experience in health or social care (if not pharmacy)
• Experience in stock control i.e., receiving, maintaining and / or issuing stock
• Clinical trials or research experience (Clinical trials only)
• Use of till and / or handling money in a work environment (RSH posts only)
  
  

Aptitudes And Skills Required

Essential criteria

• Customer service skills in the workplace or voluntary sector
• Communicate effectively with others in English both in speaking and writing
• Able to demonstrate ability to pass Numeracy test at interview
• Ability to follow procedures
• Attention to detail and accurate working
• Able to work independently and prioritise work.
• Motivated and self-reliant and organised
• Adaptable particularly able to work in busy, noisy and changing environments
  
  

Desirable criteria

• Demonstrate times when able to work effectively under pressure