Bereavement, Mortality Data & Insight Lead

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for a detailed job description of the role.

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.

Main duties of the job

The Experience of Care team is looking for someone to undertake this brand-new role on a 12-month fixed-term contract or as a secondment. This job will have a clinical focus, providing insight to the morbidity and mortality data being collated across the trust whilst assessing the bereavement care service provision and learning from death at UHS. The role will be there to propose interventions for the improvement of these services, remaining responsible for developing, delivering and evaluating the delivery of high-quality bereavement care for patients/service users, families and carers.

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

Specific to this role is the suitability for agile working which is a mixture of on-site and remote working

Please talk to us at the interview about the flexibility you need, and we will explore what’s possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Detailed Job Description And Main Responsibilities

• Analyses trust mortality/SHMI data to produce a learning-from-death report on a quarterly basis.
• Generates the analytics and insight that help support the Head of Patient Experience and Associate Director of Patient Experience in providing oversight and reporting of the Trust’s key national and local mortality review commitments.
• Liaises with wards and clinicians to produce reports utilising data produced from Power BI and the Medical Examiners database.
• Audits and documents service delivery and utilisation, using effective feedback strategies which support development of the services appropriate to the finances and workforce available.
• Engages and motivates clinical and non-clinical staff in the delivery of streamlined bereavement care across UHS, providing assessment of existing services, building upon new and existing relationships and supporting Bereavement Care Specialists in the delivery of key workstreams.
• Supports the Bereavement Care Specialists in the day-to-day troubleshooting and navigation of service demands including service prioritisation.
• Works collaboratively with divisional, care group, and corporate teams to improve the understanding of Bereavement Care services and support as part of the wider Experience of Care Team.
  
  

Person specification

Qualifications

Essential criteria

• Educated to degree level in a numerate subject, or with appropriate relevant experience
• Evidence of ongoing professional development
  
  

Desirable criteria

• Education at a degree level in Bereavement Care or similar subject.
  
  

Knowledge and experience

Essential criteria

• Significant experience within an acute care setting
• Experience of using data and analytics for improvement
• Experience of presenting complex information to managers, clinicians, and other audiences
• Experience in applying external policies, legislation, or national standards across operational teams
• Broad awareness of Trust initiatives/pressures
  
  

Desirable criteria

• Project management experience
• Leadership qualification or significant equivalent experience
• Business Improvement techniques (Lean, Six Sigma, etc)
• Further evidence of speciality competence
• Previous Band 6 experience
  
  

Values and behaviours

Essential criteria

• Patients First
• Always Improving
• Working Together