Patient Safety Manager

Job Overview

The post holder will be responsible for overseeing and maintaining the patient safety incident investigation process for the Trust.

You will have recent experience of working in the NHS, experience of working with patient safety, quality or clinical governance with knowledge and understanding of the Patient Safety Incident Response Framework (PSIRF).

Applicants must be well organised and able to prioritise workloads to meet set deadlines, whilst maintaining accuracy and attention to detail.

The ability to maintain flexibility in response to change and a proactive approach to work is important; as is the ability to problem solve and maintain positive attitude and respectful, professional manner.

Applicants should possess excellent communication skills; be able work autonomously and use their own initiative to develop ideas.

Main duties of the job

• Oversight of all Trust investigations and reviews conducted under the Patient Safety Incident Response Framework, monitoring and reporting performance and ensuring reviews and investigation processes are followed and completed within tight timeframes which may be internal or external.
• Ensure that there is a robust system in place to monitor the actions and learning from reviews and investigations conducted under the Patient Safety Incident Response Framework (PSIRF).
• Support the development of the Trust’s governance and quality systems in relation to reviews and investigation under the PSIRF.
• Ensure that mechanisms for sharing the findings and recommendations of the reports with a number of key stakeholders
• Ensure the mechanisms in place to contact patients and families as part of the review process are robust and monitoring how these are being implemented, reporting and escalating concerns.
• Support the dissemination of the recommendations, the learning and informing practice changes that are required.
• Work with the Trust’s divisions to monitor progress against recommendations/action plans.
• Provide advice and support to staff undertaking reviews and investigations in relation to the Trust’s Patient Safety Incident Response Plan/Policies/Standard Operating Procedures.
• Ensure robust mechanisms to ensure compliance with the statutory Duty of Candour compliance as part of the review/investigation process.
  
  

Working for our organisation

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Person specification

Qualifications & Knowledge

Essential criteria

• Experience of working within patient safety, quality, or clinical governance
• Recent experience of working in the NHS.
• Knowledge and understanding of the Patient Safety Incident Response Framework
  
  

Desirable criteria

• System-based investigations /human factors training
• Knowledge of legal frameworks including safeguarding, mental capacity act, mental health act and the care act
  
  

Experience

Essential criteria

• Advanced IT skills - proficiency with Microsoft applications including MS Teams, SharePoint and excel
• Experience of preparing and presenting performance and assurance reports
  
  

Desirable criteria

• Previous line management/human resources experience
  
  

Skills & Competence

Essential criteria

• Demonstrates excellent organisational and time management skills with the ability deliver to agreed timeframes
• Develop and maintain collaborative and effective working relationships with a wide range of professional and managerial staff in the organisation
• Able to prioritise workload and manage competing pressures
  
  

Applicant Requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.