Patient Care Officer
Bolton NHS Foundation Trust
Date: 1 day ago
City: Clitheroe
Contract type: Full time
Full Time 37.5 hours per week. Fixed Term Contract for 12 months.
The Patient Care Team in Laboratory Medicine is the front of house Admin & Clerical service for the Department. The team, on a rotational basis, man the Lab Medicine Reception Desk as well as a patient appointment line and a Users Helpline.
As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
Reception Desk: Greeting patients attending for phlebotomy and Clinical Haematology Clinics
Attending, departing and making appointments for Clinic Patients using IPM (LE2.2)
Taking receipt of samples brought down by wards/departments and taking them into the laboratory areas
User Helpline
Answering general enquiries, such as bottle types, test turnaround times.
Forwarding calls to laboratory and medical staff
Adding tests onto a sample received using the laboratory computer system.
Call Centre
Making appointments for patients to have a blood test in the department.
Report Distribution
Posting out reports to wards/departments/community settings.
Please See Job Description For More Information On Role.
Trust values. Lab Medicine Admin & Support Services Department prides itself on delivering excellent customer service to its colleagues, patients and visitors, using knowledge obtained from working in a laboratory environment.
For further details / informal visits contact: Name: Barbara Y Colman Job title: Administration & Support Services Manager Email address: [email protected] Telephone number: 01204 390437
The Patient Care Team in Laboratory Medicine is the front of house Admin & Clerical service for the Department. The team, on a rotational basis, man the Lab Medicine Reception Desk as well as a patient appointment line and a Users Helpline.
As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
Reception Desk: Greeting patients attending for phlebotomy and Clinical Haematology Clinics
Attending, departing and making appointments for Clinic Patients using IPM (LE2.2)
Taking receipt of samples brought down by wards/departments and taking them into the laboratory areas
User Helpline
Answering general enquiries, such as bottle types, test turnaround times.
Forwarding calls to laboratory and medical staff
Adding tests onto a sample received using the laboratory computer system.
Call Centre
Making appointments for patients to have a blood test in the department.
Report Distribution
Posting out reports to wards/departments/community settings.
Please See Job Description For More Information On Role.
Trust values. Lab Medicine Admin & Support Services Department prides itself on delivering excellent customer service to its colleagues, patients and visitors, using knowledge obtained from working in a laboratory environment.
For further details / informal visits contact: Name: Barbara Y Colman Job title: Administration & Support Services Manager Email address: [email protected] Telephone number: 01204 390437
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