Operations Quality Coordinator

Your mission at LINDAL

• Collaborate with other functions to support operations when product quality issues are detected.
• Coordinate the appropriate steps to resolve challenges.
• Handle Customer Complaints.
• Maintain strong relations with our customers to ensure all product specifications are clearly understood.
• Deliver on customer quality commitment. Improve Quality feedback. Understand customer needs, specification & expectations.
• Demonstrate and lead problem solving efforts via proven root cause investigation methods.
• Collaborate with suppliers as a view towards our mutual commitment. Work with suppliers when challenges occur. Understand supplier needs, specification & expectations.
• Quality Control (Internal Non-Conformities)
• Maintain oversight of Site KPIs, particularly, but not limited to: Cost of Quality; Blocked Stock; Customer Satisfaction.
• Change Management: Ensure the facility remains connected with ECRs impacting the products & processes connected with the site operations. Work with local teams including Group functions, to ensure successful completion of changes.
• Support the review of planned and unplanned changes for approval, including new equipment SAT approval.
• Support: Internal Audits, Validations, pFMEA, Metrology, Document Control.
• Ability to accomplishing work objectives and deliver business results, by setting high standards of performance for yourself and others.
  
  

Your profile

• Keen on only delivering Quality products to our customers supported by the use of effective systems.
• Can collaborate in an efficient and effective manner.
• Proactively seek out best practices and process innovations.
• Knows how to supporting across different functions to continuously improve defect reduction.
• Ensuring Customer Requirements are met through the operation of efficient & effective processes.
• A solution finder to ensure actions are taken in a timely manner.
• I coordinate and assess corrective actions proposed for effectiveness.
• Actively coach and support colleagues in problem solving and corrective action methods.
• Demonstrate ability to work collaboratively and cross functionally.
• Apply a structured approach to situations so that steps and actions are clear for all interested parties, e.g. plan, do, check, act. Support communication with use of defined tools e.g. Ishikawa, 5-why, 8D etc.
• Health & Safety is considered in everything I do.
• Practice operational discipline by ensuring correct processes/methods/tools are applied.
• Follow site safety requirements, promote a culture of safety, whereby all accidents are preventable and support site safety initiatives.
• Knowledge of QMS requirements, including related International Standards. BRC requirements where necessary.
• Knowledge of Quality disciplines in an Operational environment, preferably high-volume manufacturing.
• Knowledge of standard Quality KPI measures, including quality monitoring (track & trend), Quality tools & techniques, and Statistical analysis.
• Good experience in Microsoft Office applications, especially Excel
  
  

Why us?

• We offer an environment where all employees have the opportunity to develop, supported by the entire management team.
• Pay will be commensurate with industry standards for the role and experience of the successful candidate
• Additional benefits include:
• Pension Scheme
• Health Cash Plans
• EAP
• Employee Benefit Scheme
• Lindal L&D Plans
• Employee Discounts Scheme
  

Your contact

Your contact

Your contact

Kris Nagiah

HRBP

Information About The Site

LINDAL Valve Co. Ltd. is located in a market town in Bedfordshire with good access to the M1 and A5 and public transport.

We are a specialist in the design, development, manufacture and supply of aerosol dispensing packaging solutions tailored to meet a broad spectrum of customer needs and market applications.

Our product offering includes a comprehensive range of valves, actuators, barrier packs and associated accessories that address the technical and aesthetic dispensing requirements, enabling customers to differentiate and excel in an increasingly competitive marketplace.

About Us

LINDAL Group was founded in 1959 and today is one of the world’s market leaders in aerosol packaging technology. We offer a broad range of standard and custom aerosol packaging solutions and have become a partner of choice for many of the world’s most prestigious, innovative and trusted brands.

Together with our multinational, highly skilled experts and thorough understanding of the current market trends, the company consistently delivers innovative solutions to increasingly complex and long-term projects globally.

Our wide-ranging portfolio offers quality packaging solutions for personal care, household, health care, food and technical industries.