Operations Manager
M Group Services Plant & Fleet Solutions
Date: 15 hours ago
City: Hounslow
Contract type: Full time

- Where will you be working?
You’ll be joining our Aviation team - Our Aviation team works across a wide range of specialist civil, mechanical and electrical engineering works including major international airports, regional airports and RAF airfields.
This role is based at London Heathrow Airport and oversea projects at various airports including Manchester, East Midlands and London Stansted.
Want to come and be a part of it?
What will you be doing?
As an Operations Manager, you will be responsible for the successful delivery and performance of aviation infrastructure projects at London Heathrow and Manchester Airport Group Airports. You’ll lead operational teams, manage resources, and ensure that all works are delivered safely, efficiently, and to the highest standards. This role is pivotal in driving operational excellence, maintaining client relationships, and supporting the strategic growth of the business.
This is a Senior level role and key to the successful delivery of Civils and M&E projects at various Airports. These are through existing airfield frameworks and tendered projects directly with Airports as well as energy clients and other tier 1 contractors. A range of delivery experience is required for this role.
Key Responsibilities
- Oversee day-to-day operations across multiple aviation infrastructure projects and maintenance.
- Lead and develop site teams, ensuring high performance and adherence to safety and quality standards.
- Collaborate with planning and commercial teams to ensure efficient project delivery.
- Manage labour, materials, and equipment scheduling to meet project timelines.
- Monitor and report on operational performance, identifying areas for improvement.
- Ensure compliance with NEC3/4 contracts, CDM regulations, and SHEQ standards.
- Build and maintain strong relationships with clients, stakeholders, and subcontractors.
- Support the tendering process and early contractor involvement (ECI) where required.
- Drive continuous improvement initiatives across operational processes and delivery models.
- Demonstrable experience in civil engineering and infrastructure operations.
- Proven leadership in managing teams, subcontractors, and multi-site activities.
- Strong commercial awareness and experience with NEC3/4 contracts.
- Excellent planning, coordination, and problem-solving skills.
- Deep understanding of construction methods, safety regulations, and quality standards.
- Strong stakeholder management and communication abilities.
- Experience in operational improvement and business efficiency initiatives.
- Knowledge of CDM roles and SHEQ responsibilities.
We offer a range of benefits designed to support your life in and out of work, some of which include;
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Company car and fuel card with a range of EV and hybrid vehicles to choose from
- My Car Choice our salary sacrifice EV/ Hybrid car scheme
- Private health care and health care cash plan for you and your family
- 25 days annual leave plus bank holidays
- Recommend a friend – get rewarded for introducing people to us!
- Holiday purchase scheme
- Personal Accident Cover
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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