Navy Command - Business Support Officer - ITSO

UK Ministry of Defence


Date: 2 weeks ago
City: Portsmouth
Contract type: Full time
Portsmouth, South East England, PO1 3NH

Job Summary

Do you have a passion for IT and a curiosity for cyber? Are you a motivated individual who likes to be challenged by a range of varied responsibilities and enjoys working in a fast paced environment? If so, this could be the exciting opportunity you are looking for!

Maritime Capability Trials and Assessment (MCTA) is Navy Command’s independent equipment capability assurance organisation. We are a diverse team who face a constantly evolving vista of work. Led by a Royal Navy Captain, supported by a mixture of Military and Civil Servants, MCTA provides an assortment of maritime services to deliver highly effective capability assurance to the maritime domain of the MoD.

The lively Business Support Group (BSG) provides a multitude of key support services such as Operational planning, IT services, Business travel services and administration support crucial for the delivery of business outputs. The Business Support Officer is a significant and rewarding role within the dedicated IT and administrative support element of the BSG.

We are located in Victory Building within Portsmouth Naval Base which offers excellent facilities including easy access to travel networks, onsite car parking, an outlook over the Portsmouth Historic Dockyard and is within walking distance to Gunwharf Quays and other local attractions. HM Naval Base Portsmouth is an operational support and maintenance base providing a home base for ships and their staff.

We are seeking a positive individual to join our hardworking team in providing customer service excellence.

This position is advertised at 37 hours per week.

Job Description

This is a customer focused role where multi-tasking, building successful working relationships and collaboration with personnel at all levels both internally and externally is vital.

The job holder will be responsible for providing a variety of services including IT security, asset management, procurement and general administration. Training will be offered where specialist knowledge is needed.

To succeed in this role you should enjoy working as part of a team, be confident with IT, have excellent organisational skills and be an effective communicator. In return this role will provide you with the opportunity to expand your knowledge and develop your skills to a higher level.

The Business Support team are based in Victory building within Portsmouth Naval Base where regular office attendance is required to deliver the outputs of this role.

Key Responsibilities

To ensure departmental compliance with security regulations by acting as Information Technology Security Officer (ITSO).

To act as the focal point for unit assets, stores and procurement, ensuring we have the equipment we need, when we need it.

To provide efficient administrative support for whole unit tasking and to Trials Officers to enable delivery of outputs.

To provide executive support to the Captain and the Senior management team.

Support the BSG with delivery of wider team objectives and business critical tasking.

This is a customer focused role where multi-tasking, building successful working relationships and collaboration with personnel at all levels both internally and externally is vital.

The job holder will be responsible for providing a variety of services including IT security, asset management, procurement and general administration. Training will be offered where specialist knowledge is needed.

To succeed in this role you should enjoy working as part of a team, be confident with IT, have excellent organisational skills and be an effective communicator. In return this role will provide you with the opportunity to expand your knowledge and develop your skills to a higher level.

The Business Support team are based in Victory building within Portsmouth Naval Base where regular office attendance is required to deliver the outputs of this role.

Key Responsibilities

To ensure departmental compliance with security regulations by acting as Information Technology Security Officer (ITSO).

To act as the focal point for unit assets, stores and procurement, ensuring we have the equipment we need, when we need it.

To provide efficient administrative support for whole unit tasking and to Trials Officers to enable delivery of outputs.

To provide executive support to the Captain and the Senior management team.

Support the BSG with delivery of wider team objectives and business critical tasking.

Person specification

Our ideal applicant will have good interpersonal skills with the ability to manage their own workload, prioritising and reassessing as tasks are received. They should be confident in numeracy and be proficient in their written and verbal communication.

Applicants should have a keen interest in IT and possess a high level of digital literacy. They will have sound practical experience of MS Outlook, MS Excel, MS Word and SharePoint or equivalent applications.

Candidates should be able to work well under pressure and have a desire to deliver an excellent level of support, with the highest level of accuracy and be prepared to work flexibly in order to ensure that all personnel receive exceptional customer service.

Desirable

An experienced Information Technology Security Officer and have a passion for detail, compliance and regulations (Appropriate security training courses will be available and provided for suitable applicants).

A curiosity in cyber security and evolving digital technologies.

It is desirable that applicants hold a full UK manual driving licence and be willing to drive MOD provided vehicles to support the Travel Cell in delivery of vehicle management.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Working Together
  • Delivering at Pace
  • Managing a Quality Service
  • Leadership

We only ask for evidence of these behaviours on your application form:

  • Communicating and Influencing
  • Working Together

Alongside your salary of £29,580, Ministry of Defence contributes £8,569 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity

A Civil Service pension with an employer contribution of 28.97%

As a civil servant in Navy Command, you will be part of a forward-looking organisation with inclusive workplace policies, excellent career prospects, and a job that makes a difference.

Navy Command prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other Benefits For Navy Command Civil Servants Include:

  • 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service plus Bank Holidays
  • A very competitive pension scheme
  • Personal & professional development tailored to your role
  • Access to a confidential, professional support service
  • Discount schemes
  • Cycle to work scheme/season ticket loans
  • Enhanced parental and adoption leave
  • Special paid leave to volunteer up to 6 days a year

In MCTA, we understand the everyday commitments both inside and outside the workplace, so our aim is to provide the flexibility to maintain a great work-life balance. We also offer an impressive range of on-site facilities including access to a gymnasium within the Naval Base, Cafe Neo coffee shop in Victory Building, a small local convenience store nearby, free car parking, and the option of membership of HMS NELSON Wardroom / Mess.

In Navy Command we believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking an apprenticeship as part of your role.

This role is full time attendance in office.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Strengths.

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

During The Selection Process We Will Assess Your Experience For The Role And Seek Evidence Of The Following Behaviours, Which Will Be Assessed At Interview:

Behaviours

  • Communicating and Influencing
  • Working Together
  • Delivering at Pace
  • Managing a Quality Service
  • Leadership

We only ask for evidence of these behaviours on your application form, which will be assessed at sift:

  • Communicating and influencing
  • Working together

Candidates Will Be Required To Provide:

  • a CV to include job history.
  • a Statement of Suitability of no more than 250 words showing their experience relevant to this role.

This vacancy will require selected applicants to attend an interview in Victory Building in Portsmouth.

Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly.

Your application must be completed by 23:55 on the closing date of the vacancy. Late submissions cannot be accepted.

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

Feedback will only be provided if you attend an interview or assessment.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] .

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

Recruitment team

Further information

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [email protected] .

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

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