Microsoft Product and Services Specialist - Hybrid Platform (12 Month FTC)

Do you want to have an impact and join a business where you can make the difference?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Microsoft Product & Services Team

Sitting within the Vendor Alliances department at Softcat, the Microsoft Product and Services Team are a group of subject matter experts, aligned to Softcat's technology proposition areas. The team is a customer-facing, technology focused resource available for our Microsoft Specialists and our Account Teams. A passion for customer service and a drive to be the first to understand new technology is at the heart of team.

The Product and Services Specialists are responsible for identifying technology trends, aligning associated Microsoft solutions to them and helping others at Softcat explain these to their customers.

Success. The Softcat Way.

There's a uniqueness to Softcat – what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed.

Support our customers' adoption of Microsoft solutions

As a Microsoft Product and Services Specialist you will be a subject matter expert in Hybrid Platform with a deep understanding of Microsoft's solutions in this space. You must thrive in a challenging environment where there is a requirement to research and learn quickly. Clear communication skills – specifically the ability to explain complicated topics in concise way – are vital for success.

To support our customers' adoption of Microsoft solutions and Softcat's continued growth as a recognised services partner, you must be familiar with all Microsoft funded programs, Softcat Professional Services and Partner Services associated to your specialist area.

You are tasked with maintaining a comprehensive and up-to-date knowledge of Microsoft products and services, staying abreast of the latest technological advancements, and articulating the value of vendor technology to both internal teams and customers. Your role requires you to achieve and maintain sales and technical certifications. You will be collaborating across the business to support the needs of our customers.

As Microsoft Product & Services Specialist - Hybrid Platforms, you'll be responsible for:

• Maintaining comprehensive an up-to-date knowledge of Microsoft products and services in Hybrid Platform
• Confidently articulating the value and benefits of the vendor's technology to both internal teams and customers
• Analysing market trends and customer needs to uncover new business opportunities
• Developing and maintaining a relationship map between Softcat and vendors to facilitate effective communication and collaboration
• Ensuring that sales teams are well-equipped with the knowledge and skills to promote vendor products effectively
• Proactively engaging with customers and sales teams to understand customer needs and demonstrate capabilities of vendor technologies
  
  
  

We'd love you to have

• Excellent knowledge and understanding of Hybrid Platform and how Microsoft's solutions fit within it
• Strong relationship skills
• Ability to obtain sales and technical certifications relevant to Hybrid Platform
• Collaborative with a proactive mindset
• Attention to detail and prioritisation of tasks
  
  
  

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs
  
  
  

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.

You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/