Meter Reader

At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.

We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.

So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

Are you looking for a new role that gets you out and about? South West Water is looking for a Meter Reader to be part of our dedicated team based in St Austell. You will join us on a full-time, permanent basis, on a salary of £25,274 per annum plus a range of excellent company benefits and support.

About the role:

As a Meter Reader for South West Water you'll be out reading customer water meters across our service area to help ensure we deliver accurate customer billing.

What you’ll be doing:

• Accurately record and report water meter readings across our service area
• Deliver great customer service for both Household and Non-Household customers
• Optimise your time, routes, and mileage - local knowledge area of the area helps!
• Complete scheduled and unscheduled meter readings to meet your targets
• Report faulty meters for repair, meters not set up on the system, and suspected meter fraud cases for investigation
• Communicate well with all customers and colleagues
• Make sure company van and equipment are all up together and in good working order
• Always prioritise Health and Safety and follow our Home Safe guidance & procedures
  
  
  

What we are looking for:

• A full UK driving licence
• Confident and experienced with interacting with customers face to face
• Ability to deliver targets and goals
• Comfortable with lone working - in all weather conditions
• Basic computer skills for accurately reporting meter readings
  
  
  

What's in it for you:

• We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition
• In return, we offer an excellent range of benefits including:
• Generous holiday allowance plus bank holidays
• A discretionary Bonus
• Competitive Contributory Pension
• Share-save Scheme
• Various health benefits
• Wellbeing support programmes
• A range of Group Discounts
• Cycle to Work Scheme
• Financial support services
• And plenty more!
  
  
  

Closing Date: 2nd November 2025

If you are looking for a new challenge, please click apply now to be considered as our Meter Reader - we look forward to receiving your application.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.