Medical Receptionist

NHS Grampian


Date: 3 weeks ago
City: Aberdeen
Contract type: Full time
MEDICAL RECEPTIONIST

Full Time Maternity Cover - 37 hours per week

Woodside Medical Group currently has a vacancy for a friendly, helpful and motivated Medical Receptionist working:

Monday, Wednesday, Thursday, Friday 8.00am 4.00pm and Tuesday 8.00am 6.00pm

The position is required to provide maternity cover from approximately January 2025 until February 2026.

Some flexibility in hours of work is required as different or additional hours may be required, by mutual agreement, to cover holiday/illness.

The Duties

  • Dealing with patient appointments - both at reception and on the phone
  • Registering and maintaining patient records
  • Dealing with patient queries (including requests for prescriptions, test results and general information)
  • Using software (Vision, Docman, SCI, Word, Excel etc)
  • General administration
  • Any other duties which you may be asked to complete from time to time

Person - You

  • Communicate well with others both patients and your colleagues
  • Respond quickly, efficiently and helpfully to all enquiries and requests
  • Take care when completing tasks to make sure that your work is accurate
  • Deal with and adapt to changing demands and priorities
  • Help and support all colleagues
  • Listen to others, ask the right questions and understand what you are being asked to do - asking for help when you need it.
  • Deal well with difficult situations
  • Maintain confidentiality

Salary range is £22,185 - £23,343 per annum depending on experience. (Subject to 2024 pay review) You will be eligible for membership of the NHS pension scheme.

Informal enquiries are welcome: please contact Angela Youngson, Office Supervisor on [email protected] or Michelle Lorimer, Assistant Practice Manager on [email protected] or 01224 492828.

To apply please send your CV with a covering letter stating why you would be suitable for this vacancy to [email protected]. We will welcome applications until 8 November but may progress to interview at an earlier date if we have suitable applicants.

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