Logistics Coordinator

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

The role

Manages assigned customer projects for pharmaceutical products to be distributed for clinical trials and works diligently to ensure that project goals and objectives are accomplished within the prescribed time frame, budget, and in accordance with customer expectations.

Hybrid work option available after six weeks of employment.

Main Responsibilities

• Primary customer contact for distribution activities, including business, relationship and customer expectation management matters.
• Oversee the logistics Management of customer’s specific studies.
• Interacts with customers, vendors, and internal PCI colleagues to deliver service excellence and ensure performance expectations are met or exceeded on a consistent basis.
• Coordinates end to end processes including project set up, receipt, storage, quality release and distribution activities. Upon completion of the study, coordinating returns and destruction activities. Facilitates the billing of all activities conducted on the study.
• Coordinates and hosts customer visits and facilitates activities as per customer needs.
• Reviews quotes to ensure scope is appropriate. Initiates change orders where necessary. Monitors project budget and scope creep.
• Coach, mentor, and supervise the Associate Clinical Project Managers
• Provide the client with the highest level of professionalism, quality of work, communication/responsiveness, and status of deliverables.
  
  

Requirements

• You will have project management experience and be accustomed to managing an extensive portfolio of external contacts on a professional level including face to face.
• Thorough knowledge of logistics processes including import and export.
• Good business IT skills, knowledge of excel is beneficial.
• Knowledge of cGMP, and GCP and rules (desirable).
• You will ideally have worked in a pharmaceutical business however, we invite applications from candidates who have worked in the medical device industry, food manufacturing and logistics.
  
  

Benefits

At PCI, we believe that our employees are our most valuable asset. That's why we are committed to providing a benefits package designed to support your well-being and enhance your overall quality of life. Here's what we offer:

• Employer Pension: Secure your future with our employer pension scheme (above statutory pension contributions).
• Competitive Salaries: We offer competitive salaries that reflect your dedication and contributions.
• Generous Annual Leave: Enjoy 25 days of annual leave, plus bank holidays.
• Family Friendly Benefits: Enjoy a range of benefits designed to support your family life including enhanced maternity pay and returners bonus.
• Employee Referral Scheme: Know someone perfect for our team? Refer them and if appointed, receive £500 as our way of saying thank you!
• Employee Engagement: We value your dedication with recognition schemes and long-service awards.
• Health and Well-being: Your health matters. Count on our support with generous sick pay, access to a 24/7 GP through our employee assistance program, mental health support, and death in service cover up to 4 times your gross annual basic salary.
• Complimentary fresh fruit and breakfast items provided weekly.
• Cycle to Work Scheme.
• Development Opportunities: Invest in your future with our training programs, coaching opportunities, LinkedIn Learning, and further education options.
• Please note some of these benefits are non-contractual and therefore, may be subject to review and change.
  
  

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Diversity, Equity, and Inclusion (DEI) are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.