Live Chat Support Agent - Part time

VITA CV


Date: 5 hours ago
City: Remote
Salary: £10 - £14 per hour
Contract type: Part time
Remote

About the Company

Vita CV is hiring a Live Chat Support Agent to help a UK client manage online customer queries and support requests. This role is fully remote with flexible shift options.


About the Role

This role involves responding to customer inquiries through live chat, providing support, and ensuring customer satisfaction.


Responsibilities

  • Respond to incoming chat queries in real-time
  • Provide friendly, accurate support to customers
  • Follow scripts, guidelines, and knowledgebase articles
  • Escalate technical issues when needed
  • Maintain service-level response times


Qualifications

  • Excellent written English


Required Skills

  • Fast typing and strong attention to detail
  • Customer-friendly attitude
  • Ability to multitask across multiple chat windows


Preferred Skills

  • Perfect for candidates who prefer chat-only support - no phone calls


Pay range and compensation package

Apply today!


Equal Opportunity Statement

Vita CV is committed to diversity and inclusivity in the workplace.

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