Leadership & Change Development Specialist

Because we strive to put people first.  

Culture, our way. 

People & Culture at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.  

What You’ll Get 

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:   

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.  

What You’ll Do as a Leadership & Change Development Specialist

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:  

• Strategy Development & Programme Leadership: Lead the design and evolution of global leadership development and change capability strategies, aligned with Primark’s 2030 priorities and organisational culture.
• Programme Design & Delivery: Develop and roll out multiple leadership and change development programmes across business areas and regions, including coaching, mentoring, team development, and high-potential initiatives.
• Stakeholder Collaboration & Business Needs Diagnosis: Partner with P&C Business Partners and leaders to identify current and future leadership and change development needs, tailoring solutions to meet diverse global requirements.
• Facilitation & Capability Building: Deliver engaging sessions and workshops for leaders at all levels, while coaching and upskilling internal stakeholders to support programme delivery and embed learning.
• Evaluation & Continuous Improvement: Build robust evaluation frameworks to measure programme effectiveness and ROI, using insights to refine content and delivery for greater impact.
• Innovation & Supplier Management: Stay current with external trends in leadership and change development, manage supplier relationships, and ensure all programmes are fit-for-purpose, scalable, and aligned with strategic goals.
  
  

What You’ll Bring  

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 

• Leadership & Talent Development Experience: Significant experience in leadership or talent development roles, with a strong track record of designing and delivering programmes that demonstrate tangible ROI.
• Facilitation & Coaching Skills: Skilled facilitator and presenter with excellent communication abilities; coaching accreditation is desirable and experience working with leaders at all levels is essential.
• Global & Retail Environment Exposure: Experience working in fast-paced, global organisations—ideally with exposure to retail—and an understanding of how to tailor leadership solutions across diverse contexts.
• Stakeholder Engagement & Relationship Building: Proven ability to build effective relationships across all levels of the organisation, influencing and collaborating with senior leaders and cross-functional teams.
• Strategic Execution & Project Management: Strong project management skills with the ability to deliver initiatives on time in complex, changing environments, while aligning with broader HR strategy.
• Agility, Resilience & Results Orientation: Comfortable navigating ambiguity and complexity, with a results-driven mindset and the ability to prioritise and manage competing demands effectively.
  
  

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.  

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.  

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. 

 All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 

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