Internal Account Manager - NCAB UK Devizes

THIS IS NCAB GROUP: We are a leading global PCB supplier founded in 1993. Today, we have local presence in 15 countries in Europe, Asia and North America and customers in approximately 45 countries worldwide. Revenue in 2022 amounted to 440,000,000 USD.

Internal ACCOUNT MANAGER – NCAB UK

Job Profile

The above individual is sought by NCAB Group UK based in Devizes Wiltshire.

NCAB Group is one of the leading PCB suppliers in Europe. The company was founded in 1993. Today, we have local presence in 17 countries in Europe, Asia and North America and customers in approximately 45 countries worldwide with a turnover of 550(M) USD. Our products are mainly manufactured in China where we have an organisation for strategic purchase and Factory Management focusing on quality control and continuous development of our factories. The salary is dependent upon experience. We live and work by Quality First, Strong Relationships, Full responsibility and Environmental sustainability.

This permanent role has come about due to progressive growth and expansion of our company. The successful candidate will provide administration/internal sales support to a friendly Sales team, with full responsibility of managing a growing group of UK accounts.

Duties will include but are not limited to:

Responsible and full ownership of Internal Accounts

Order Management

• Complete ownership of the order process.
• Generate Purchase Orders / Sales Orders.
• Manage and interpret customer forecasts.
• Understand and provide customer status reports.
• Updating and maintaining our CRM system.
• Responsible for varying stock models
• Aged Stock Control
• Administration task
  
  

KAM (Key Account Manager - External Sales)

• Working with all KAM's - external sales team
• Assisted Customer visits
  
  

Key Management Contact

• Build strong relationships with all customers
• Liaise with customer on all aspects of the account management and coordinate and prioritise all customer enquiries
  
  

Required Experience & Qualifications:

• Competent in using Excel (lookup, pivot tables, etc.)
• Microsoft Dynamics - D365 a must
• Customer Centric
• Previous sales experience
• Experience of working within a team
• Able to work under pressure in a very fast paced environment
  
  

Key Skills & Behaviours:

• The ability to work in a pressurised environment
• Excellent organisational and planning skills
• The ability to work to tight deadlines
• Strong communication skills
• Strong work ethic
• A confident and professional telephone manner
• Timekeeping – critical
  
  

Job offers:

• Free parking
• Annual Salary potential dependent on experience - £33K (£27K plus approx. £6K bonus) Pro Rata
• Pension (5% non - contributory - 3% staff contribution)
• 25 days holiday
• Monday to Thursday 8.30am – 5.30pm - office based
• Fri 8.30am to 1.30pm (home working - hybrid)
  
  

To apply

If you are a competent individual and would like to take on a challenging role within a fast paced sales lead organization - please contact Ann Harwood on 01380 736146 or e-mail [email protected] for further information.

NCAB UK, Units 1-3 Hopton Industrial Estate, Off London Road, Devizes, Wiltshire, SN10 2EU

Tele: 01380 736146/ Fax: 01380 736141

Awarded GOLD Standard - Investors in People 2021