Interior Sales Advisor (24 hours)

Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.

We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 13 stores across the UK and an established Interior Design and Trade business, a mail-order service, thriving website and an app.

We are currently looking to recruit a part-time (24 hour) Interior Sales Advisor to support our Retail Team, based at our flagship store in Guildford, Surrey.

Situated between the bustling high street and historic castle, our OKA store is nestled in the Tunsgate Quarter amongst a host of other luxury retailers. The large store showcases our complete (and extensive) collection across 11,000 sq ft with a garden area that displays our outdoor range.

ABOUT US

We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.

Reporting directly to the Cluster Store Manager the Interior Sales Advisor is responsible for is providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.

KEY RESPONSIBILITIES

• Provision of exceptional customer service to OKA customers

• Providing advice and guidance on products to customers in person and via phone

• Generating and maximising revenue to meet sales targets

• Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes

• Identifying sales opportunities

• Promoting the OKA Interior Design Service (IDS)

• Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas

ABOUT YOU

• Previous luxury retail experience, ideally within the furniture or homeware sectors

• Passion for providing best-in-class customer service and building lasting customer relationships

• Proven soft selling skills, including link-selling of complimentary products

• Good organisational skills and the ability to prioritise

• Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training

• Target-driven

• Keen interest and enthusiasm for beautiful interiors

• A creative, problem-solving spirit

• Passion for the OKA brand

OUR BENEFITS PACKAGE

• 33 days holiday (including bank holiday entitlement), plus Length of Service increases

• Day off for your birthday

• BUPA Health Cash Plan

• Generous staff discount

• Enhanced Maternity Pay

• Employee Assistance Programme

• Eligibility for a discretionary company Bonus Scheme

• Discounts on 60+ UK retailers via My OKA benefits platform

• Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.

If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your current salary, salary expectations, notice period and right to work information via the link provided.