Insight Analyst

Concentrix Limited Company


Date: 7 hours ago
City: Belfast
Contract type: Full time
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Job Title

Insight Analyst

Job Description

The role of the insight analyst is to manage and support the operation and client to understand their business performance and opportunities for improvement.

This role will be based on site in Belfast.

What You’ll Be Doing

  • Leading the delivery of innovative, value-adding analysis and insights across multiple campaigns to clients and internal stakeholders.
  • Providing exceptional, actionable insights based on complex analytics that guide and enhance strategic account management.
  • Managing relationships with stakeholders across various campaigns, ensuring coordination and alignment on project goals.
  • Presenting analytical outputs to both internal and external clients, offering strategic recommendations rooted in data analysis.
  • Supporting the implementation of analytical recommendations by collaborating with stakeholders to drive operational improvements.
  • Working closely with Business Intelligence (BI) and Solutions Teams to design and effectively monitor opportunities by tracking advisor and customer behaviours.
  • Proactively identifying and analysing trends, KPIs, and root cause analyses to uncover opportunities that improve cost efficiency and revenue generation.

What You’ll Need

  • Advanced numeracy and analytical abilities, complemented by exceptional written and verbal communication skills.
  • Strong planning, organizational, prioritization, and problem-solving skills.
  • Proven experience with advanced Excel functionalities and a robust capability in data visualization tools (e.g., Power BI.,DOMO).
  • Expertise in simplifying complex analytics for diverse stakeholders and presenting findings persuasively.
  • Strong customer management experience, with a preference for those skilled in handling unstructured data (speech, text, and web data).
  • Advanced proficiency in PowerPoint for creating compelling presentations that align with strategic insights.

Location:

GBR Belfast - Maysfield

Language Requirements

Time Type:

Full time

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