Immunisation Administrator / Support Worker

Job Introduction

We’re looking for a warm, motivated and organised individual to join our friendly and dedicated School Aged Immunisation Team as an Immunisation Administrator/Support Worker.

This is a varied and rewarding role supporting the delivery of the National Childhood Immunisation Programme to children and young people across B&NES, Wiltshire and Swindon.

Working in a range of settings including schools, community venues, and office environments, you’ll play an important part in helping the team deliver safe, effective and compassionate care.

Please See Attached Full Job Description.

Main Responsibility

As an Immunisation Administrator / Support Worker you'll be responsible for:

• Communicate clearly and professionally with a range of colleagues, partners, children, young people, and families, always with kindness and respect for individual differences.
• Support the smooth delivery of vaccination sessions by preparing venues, transporting equipment, and helping children feel safe and supported throughout.
• Carry out essential administrative duties before and after clinics, including accurate data entry, managing records, and processing information in line with data protection standards.
• Help promote vaccine confidence and general wellbeing through everyday conversations, in line with the Making Every Contact Count approach.
• Be aware of the sensitive nature of consent and confidentiality, particularly when working with children and young people.
• Respond appropriately to concerns or safeguarding issues, escalating to senior colleagues when necessary.
• Maintain supplies, equipment, and a clean working environment, ensuring everything is ready and safe for use.
• Contribute to service improvement by participating in audits, training, meetings, and supporting new team members.
• Use your time and resources efficiently, with an understanding of the importance of cost-effective service delivery.
• Remain flexible and supportive to meet changing service needs, including occasional travel across the region.
  
  

A full list of responsibilities can be found in the attached job description.

The Ideal Candidate

We’re looking for someone approachable, reliable, and motivated, with a passion for working with children and young people. You should have:

Essential

• Good communication skills both verbal and written, with a friendly, supportive manner.
• A sensitive and patient approach when working with children, families, and colleagues.
• Strong organisational skills, attention to detail, and confidence using digital systems (e.g., data entry and Excel).
• A flexible, proactive attitude with the ability to work independently and as part of a team.
• Awareness of safeguarding and confidentiality, particularly when supporting children and young people.
• Willingness to complete the Care Certificate (or hold an equivalent qualification).
• A manual driving licence and willingness to travel across B&NES, Swindon, and Wiltshire as needed.
• A sense of humour, punctuality, and commitment to providing high-quality support.
  
  

Desirable Experience

• Experience working in schools or with children/young people.
• Practical experience supporting immunisation or public health sessions.
• Familiarity with cold chain processes, supplies ordering, or reporting on child health data.
• Confidence using spreadsheets or holding an ECDL qualification.
• An interest in public health and wellbeing.
  
  

Additional Requirements

You’ll need to be able to travel with colleagues and equipment to different venues, and be flexible with working hours, including:

• Early starts
• Occasional late finishes or evening work
• Some weekend sessions if needed
  
  

Package Description

As an Immunisation Administrator / Support Worker you’ll be part of our valued within our Immunisation Team.

You will feel valued as an Immunisation Administrator / Support Worker within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• £24,486 with access to our group pension
• Free tea and coffee at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
  
  

About The Company

We change lives by transforming health and care.

Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Attached documents