HUB Assistant

Rodericks Dental Partners


Date: 2 weeks ago
City: Northampton
Contract type: Full time
Job Introduction

HUB Assistant

Location: Head Office Northamptonshire NN4 5EZ

Hours: 32 hours across 4 days - days to be discussed at interview however MUST include a Friday

  • Flexibility to become a remote role after initial training***

PLEASE NOTE IN ORDER TO APPLY FOR THIS ROLE YOU WILL NEED TO HAVE PROVEN EXPERIENCE USING EXACT SOE & DENTALLY

Roles And Responsibilities

  • Learn and understand how to use Power BI to its full potential to help identify risks and opportunities in the business around whitespace, FTAs, phone data
  • Liaise with your line manager with any findings
  • Have a clear understanding of how EXACT works by reading processes and procedures and also watching videos the Business Support team have produced.
  • Attending training sessions with the Business Support team to learn new skills
  • Weekly team meetings with HUB assistant manager
  • Every other week 121
  • Monthly team meetings with Business Support Team (remotely)
  • Adhering to tasks set out by the HUB assistant manger
  • Recording completed tasks in google sheets
  • Speaking to Practice teams to offer support
  • Supportingpractice teams remotely for the below
  • Recalls
  • Reminders
  • General support
  • Open COT
  • Covering phones for Team meetings
  • OLB

Personal Specification

  • Previous experience as a receptionist within a dental/medical setting
  • Organised and able to balance differing demands
  • Experience using EXACT SOE & DENTALLY
  • Excellent communication and leadership skills

Health & Safety

Here at Rodericks we are a clinically-led business and therefore Health & Safety is truly an important factor that everyone is responsible and accountable for, no matter what your role. This Job Description works in conjunction with our Company Health & Safety Policy so please ensure you are familiar with it.

INDEM

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