HR Specialist

We are recruiting for a full-time ER Specialist here at City & Guilds on a 9 month Fixed Term Contract. This was originally advertised as a part-time role however has now transitioned into a full time position.

As an Employee Relations Specialist, your mission is to support and coach managers in all aspects of employee relations. You will provide business-focused, consistent, and timely advice in accordance with employment law and HR procedures, with a focus on managing and resolving Employee Relations (ER) issues.

You will Develop, implement, and maintain effective Employee Experience policies which meet organisational needs, that are in accordance with employment law and local practice and agreed with the local employee reps and Unions.

You will be working on a hybrid basis with a mix of home and office.

This appointment will be made on merit.

We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities.

About the role

You will be required to provide advice, triage, case management and administrative support for all ER cases including but not limited to sickness absence, AWOL, disciplinary, grievance, capability/performance management, probation, and death in service issues.

Our successful candidate will manage ER cases through to resolution, escalating more complex cases, if necessary, in line with triage decisions.

As ER Specialist, you will provide clear guidance to managers regarding their responsibilities within a process or procedure and the elements the People Function will undertake.

You will need to attend formal hearings where necessary to ensure the case has been managed correctly, procedure is followed, providing advice and documenting proceedings.

You will be tasked with drafting clear, well-structured outcomes with and on behalf of managers that will stand up to potential scrutiny at an employment tribunal.

Managing TUPE transfers where required from an HR perspective, you will liaise with incumbent providers, drafting correspondence, consulting with employees and subsequent integration.

As ER Specialist, you will manage short- and long-term sickness cases to resolution, including reporting on and monitoring absences, liaising with external providers for the Early Intervention Service, Occupational Health and Group Income Protection for advice and support on absence.

About you

You will have extensive experience in developing, maintaining, and implementing HR Policies

You will have proven experience of working within an employee relations team, with a strong delivery focus. You should have substantial experience of dealing with complex case management through to resolution.

Our successful candidate should have experience of tribunal case preparation, restructuring, redundancy, and TUPE.

As ER Specialist, you will have a good understanding of employment law and application, able to weigh up complex evidence and reach sound conclusions that are fair and reasonable whilst protecting the business.

You will be customer focused and value driven, able to give an excellent employee experience to stakeholders.

You should be process driven and have a continuous improvement mindset.

Whilst not mandatory, it would be beneficial to have experience of Mergers & Acquisitions along with experience of operating in an international environment.