HELPDESK COORDINATOR
G4S
Date: 2 weeks ago
City: Bridgwater
Contract type: Full time

Salary: £31,575.05 per annum
Working Hours: Full Time Permanent, Part Time, 40 hours per week between the hours of 8am and 5pm
Location: Hinkley Point C, Bridgwater, TA5 1UD
G4S Facilities Management are recruiting a Helpdesk Coordinator, full-time to operate the Service Desk across HPC main and additional sites and co-ordinate administrative activities to ensure a smooth running of the Desk.
Key Responsibilities
While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
Please contact our recruitment team at [email protected] to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.
Working Hours: Full Time Permanent, Part Time, 40 hours per week between the hours of 8am and 5pm
Location: Hinkley Point C, Bridgwater, TA5 1UD
G4S Facilities Management are recruiting a Helpdesk Coordinator, full-time to operate the Service Desk across HPC main and additional sites and co-ordinate administrative activities to ensure a smooth running of the Desk.
Key Responsibilities
- Manage all Service desk and calls.
- Liaise with the hard services team to appoint reactive and PPM tasks.
- Assist with contractors reports, uploading completion dates to CAFM system.
- Generate Service desk reports.
- Liaise with suppliers to obtain quotes for consumables and project work.
- Collate, update and maintain consumables/Facilities materials inventory.
- Collate all meter readings/waste transfers & upload to CAFM system.
- General administration duties
- Excellent organizational skills.
- Excellent communication, both verbal and written.
- Can work flexibly to meet deadlines, effectively balancing multiple priorities
While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
- Progression, training and development catered to you
- Charity Work - 1 Volunteering day
- Uniform Provided
- Annual leave entitlement – 25 days plus bank holidays Pro Rata
- Charity work- Match-IT and Payroll Giving
- Refer A Friend incentives
- Company pension scheme with employer contributions.
- G4S Life Assurance Scheme.
- Subsidised healthcare plan.
- Confidential Counselling Services
- 24/7 support specialising in health and medical
- Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Please contact our recruitment team at [email protected] to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.
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