Healthcare Insurance Consultant

Gallagher


Date: 14 hours ago
City: Stevenage
Contract type: Full time
Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Join our team where you'll have the opportunity to nurture and expand a diverse portfolio of both new and existing clients. Your role will be pivotal in delivering outstanding advice and ensuring client satisfaction, with a strong emphasis on retention. We are looking for someone who can consistently provide a professional and high-quality service to clients, colleagues, and third parties alike.

If you are passionate about building lasting relationships and delivering top-notch service, this is the perfect opportunity for you!

How You'll Make An Impact

  • Client Account Management: Own client accounts by anticipating and addressing their current and future needs. Employ a timely and flexible approach to consistently deliver outstanding service that meets and exceeds client expectations.
  • Client Servicing: Handle the servicing of all assigned clients, including handling renewals efficiently.
  • Application Processing: Process applications in line with established procedures, ensuring that suitability reports, fact-finding, and Sanctions Search protocols are adhered to.
  • Technical Expertise: Maintain extensive and up-to-date technical healthcare knowledge, providing advice to clients within designated Permitted Areas of Activity as confirmed by line management and Compliance.
  • Relationship Building: Nurture and strengthen relationships with clients at various stages of engagement serving as their trusted advisor.
  • Professional Service Delivery: Develop effective internal and external relationships to deliver efficient professional services to clients, aligning with service agreements and handling their expectations of ongoing work.
  • Revenue Generation: Achieve and surpass revenue targets by retaining existing clients and generating new business from them.
  • Client Reporting: Prepare detailed client reports and maintain and update spreadsheets as needed.
  • Compliance: Ensure all work and communications with clients adhere to compliance procedures.

About You

  • Experience in providing outstanding customer service via telephone, ensuring high levels of client happiness.
  • Proficiency in Microsoft Suite, with the ability to efficiently handle tasks and communications.
  • Strong verbal and written communication skills, capable of engaging effectively with colleagues and clients across all levels.
  • Outstanding organizational skills, with a demonstrated ability to meet tight deadlines and balance multiple tasks simultaneously.
  • High attention to detail and accuracy, with a track record of producing high-standard documentation.
  • Flexibility to work from our Stevenage office on hybrid basis after the initial onboarding period.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Manufacturing Controller-2473-1 - Carbon60

AEROCONTACT, Stevenage
1 week ago
Manufacturing Controller Role at a Leading Aerospace Manufacturer Rate: £17.80-£18.80PH or £23.91-£25.26PH UmbrellaLocation: StevenageDuration: 12-months As the Manufacturing Controller, you will be responsible for overseeing the issue, receipt, and management of stores and inventory in a fast-paced manufacturing environment. Your primary duties will include: * Maintaining strict stock control and storekeeping, with a focus on shelf-life management * Loading manufacturing...

Facilities Operative - Driver

Sodexo, Stevenage
1 week ago
Job IntroductionFull time37.5 hours per weekMonday to Friday6:00am - 2:30pm£12.60 per hourFree ParkingFree drinks from vending machineOpportunities for career developmentPlus our Sodexo employee benefits package28 Days Holiday rising to 33 Days with Service (Including Bank Holidays)Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is SG1 2NYPlease note a driving license is...

Activity Coordinator

Cygnet, Stevenage
4 weeks ago
We are looking for an outstanding Activities Coordinator with a passion for delivering excellent care.You’ll be working 37.5 hours a week Cygnet Hospital Stevenage.[Optional 1-2-sentence paragraph with top level selling points about the role/service/location.]At Cygnet, our perks go way beyond pension schemes and excellent professional development.You’ll also enjoy shopping, travel and leisure discounts – as well as a range of...