Health Research Assistant

UK Biobank


Date: 1 week ago
City: Reading
Contract type: Full time
Application Deadline: 16 March 2023

Department: Imaging

Location: Reading

Compensation: £22,059 - £25,075 / year

Description



Overview Of The Role

The working pattern for this role and the salary is based on 36 hours per week 3 x 12 hours' shifts over Monday to Sunday, 07:30 - 20:30. (The role is based on a full time equivalent of 42 hours per week).

Our Healthcare Assistants have a unique position taking our participants through their journey whilst they visit our Imaging centre in Reading. With no elements of personal care, you will be involved in conducting a basic medical history interview, taking measurements, venepuncture (training provided) and providing instructions on the touchscreen questionnaire and cognitive function tests etc. You will also be involved in blood sample collection and processing within the onsite bloods processing room.

This position would ideally suit someone with good customer service skills, with a passion for working within a biomedical research setting. We are open to receiving applications from both experienced Healthcare Assistants and University Graduates looking to enhance or gain new skills and experience (training provided).

Key Responsibilities

  • Ensure participant welfare throughout their visit with good level of quality care
  • Ensure participant's details are correctly identified prior to the examination and ensure that such details/unique ID are present and correct on the imaging modality and any associated records
  • Maintain the confidentiality of volunteers and staff and follow the requirements of the data protection act (1998) at all times
  • Obtain blood samples via Venepuncture (training provided)
  • Conduct physical measures to collect data from the participant and enter correctly into the IT systems
  • Conduct study interviews with participants to obtain health surveillance information
  • Processing biological samples with the bloods processing room in accordance to Standard Operating Procedures
  • Liaise with the co-ordinating site laboratory and update on sample numbers using various software
  • Update co-ordinating site laboratory with any issues that have arisen
  • Ensure samples are kept within designated temperatures
  • Ensure all equipment is operating as it should and escalating any issues
  • Ensure all tasks are completed for the smooth running of the day
  • Maintain cleanliness of imaging centre
  • Communicate effectively with colleagues based at site and with those at the coordinating laboratory using verbal, written and digital platforms.

Essential

About you

  • Have proof of eligibility of the right to work in the UK
  • Have excellent interpersonal skills and are able to clearly explain procedures and instructions to participants
  • Passionate about delivering excellent person-centred customer service
  • Good IT skills (Microsoft Office, Word and Excel or equivalent)
  • Exhibit attention to detail with a specific focus on quality
  • Ability to manage and prioritise workloads
  • Willingness to learn additional skills
  • Ability to work independently and as a supportive member of the team

Desirable

  • Familiarity with ISO9001:2015 and/or ISO27001:2013
  • Previous phlebotomy experience
  • Experience working within an healthcare/clinical research environment
  • Previous experience in clinical research environment
  • Biological qualifications (A-level or relevant degree)

Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development.

What's On Offer

We have a range of benefits here at UK Biobank, some of the highlights of those are:

  • 30% Salary uplift on Sundays and Bank Holidays
  • 15% Salary uplift on Saturdays
  • Fantastic work-life balance, no night shifts
  • USS Pension Scheme which is a 'hybrid' defined benefit/defined contribution scheme (9.8% Employee Contribution, 21.6% Employer Contribution)
  • 6.8 weeks' annual leave (which increases with length of service, including Christmas closure)
  • Holiday buy scheme (buy up to 1 week of additional leave per year)
  • A paid day off for your birthday (in addition to annual leave)
  • Enhanced family leave (available from day 1 of employment)
  • Subsidised lunches (£5 contribution per day when working on site) and refreshments
  • Cycle to work scheme
  • Employee discounts portal
  • 20% Discount at EE
  • Employee Assistance Programme
  • Eye-care scheme
  • Annual flu vaccination
  • Life Assurance cover



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