General Sales Manager

We are excited to announce the opening of our brand new store in Norwich! This will be our 21st store showing our continued growth to service our customers across the whole of the UK.

We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do).

Do you want to work with an amazing group of people, who are fun, friendly and get stuff done whilst bringing our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER.

We believe that by creating the best possible place to work for our colleagues, we will create the best possible experience for our customers and that will fuel the growth of our amazing business and the careers and opportunities for our colleagues.

The Role

If you were to join us as a General Sales Manager here is what you want to know.

Salary: £55,000+ bonus + car

Location: Norwich

Contract type: Permanent

Hours: 5 days out of 7 on a rota. This will include weekend work due to the nature of the industry.

• Due to the nature of the role, we will require you to have held a driving licence for more than a year. Infrequent travel to other Motorpoint locations may be necessary*
  
  

Our General Sales Managers are responsible for the leadership of our retail sites and are key to driving business growth through sales, by coaching and motivating teams to deliver success. As a General Sales Manager you will lead and inspire the team to deliver high levels of customer service and profitability across the site.

We are looking for an enthusiastic, motivated, commercially-minded leader of people. Developing individuals within our team is at the heart of what we do, from 1-1s, team meetings, development plans and teaching others to do the same.

You are accountable for your store's profit and loss accounts, you will oversee the multiple functions on site to ensure they are compliant, cohesive and creative.

You will actively learn and promote Motorpoint best practice throughout the site; including the general running of sales, customer and vehicle preparation collaborating with all department management to align to the business priorities.

Key Responsibilities

• Daily review of KPIs and action plans
• Customer record and sales lead management
• Second face customers - to add value or placate any issues
• Weekly 1-1s with team members
• Daily and weekly reporting on trends and identifying areas for improvement
• Weekly meetings with key stakeholders across the business
• Ensuring compliance with health and safety regulations
• Resource management and planning, including annual leave and rotas
• Working with our finance and accounts team to review profit and loss accounts, invoices and areas of opportunity
• Target setting and collating commissions for payroll
• Monthly full site meeting
• Team recognition
• Boosting your team's social media presence
• Developing and implementing longer term people and performance strategy
• Organising regular team forums and socials
  
  

What we are looking for?

We are looking to find an individual with experience leading people, who is inquisitive, self-sufficient and asks themselves 'what can be done to make it happen?'

This is a role at the heart of our business where being face to face with our teams and customers matters. We lead by example, we aspire to be role models and we never ask our teams to complete a task that we wouldn't do ourselves.

What is in it for you?

• Paid time off every month to do something that makes you happy
• 31 days holiday plus days off for your birthday, getting married or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts & cash back at hundreds of high street retailers & restaurants through our “My M.O.T” platform
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!
  
  

We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed

Car buying made easy

At Motorpoint, buying a car is simple. We only do nearly new cars and nobody beats us on price. That’s a promise.

We only sell nearly new, and our cars are all under warranty – so peace of mind comes as standard. And with a range of makes and models to choose from, you’re sure to find one within your budget.

Whatever you need, we’re here to help. With finance options that put you in the driving seat and award-winning customer care before and after you buy, we’ll make sure you drive away happy.

So, what are you waiting for? Take a look at our cars or find out more about us below.