Fraud Reporting Analyst

Job Description

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

What You’ll Do

• Reporting into the Fraud Technical Lead, you will play a pivotal role in supporting Sky’s Technical Fraud strategy by developing, delivering, and maintaining high-quality reports and dashboards. Your work will provide critical insights and data-driven recommendations that ensure Sky remains at the forefront of fraud prevention.
• Your primary responsibility will be the creation of customised reports and dashboards by leveraging SQL database queries, ad-hoc data extracts, and Looker Studio. You will transform raw data into meaningful insights that are easily understood by key stakeholders, helping to drive informed decision-making.
• Actively contribute to fraud prevention by analysing data patterns and trends, creating dashboards that allow real-time monitoring, and identifying areas for improvement. Your insights will help optimise fraud detection and control systems across multiple platforms.
• Play a vital role in automating report generation, implementing scalable solutions that reduce manual efforts while ensuring timely delivery of insights.
• Apply your experience in fraud analysis, with a preference for those from telecoms, banking, or retail industries, to ensure that your reporting aligns with industry best practices and emerging fraud trends.
• Conduct thorough data validation to ensure all reports and dashboards are accurate, reliable, and meet the evolving needs of the fraud team, while ensuring compliance with data privacy and security regulations such as GDPR and PCI-DSS.
• Assist in system upgrades by validating that fraud system enhancements are accurately reflected in reports and dashboards. Ensure new functionality is incorporated into the reporting framework before release.
  
  

What You’ll Bring

• Highly numerate with experience in a fraud data analysis role.
• Strong, proven SQL experience (5+ years) is essential.
• Practical knowledge of Google BigQuery, Looker Studio and Tableau.
• Demonstrated ability to effectively visualise data, transforming complex datasets into clear, actionable insights through intuitive charts, graphs, and other visual tools.
• Solid critical thinking and methodical approach when dealing with challenging datasets.
• Resilience when faced with competing priorities.
• Commercial acumen to assess and make recommendations relating to the best course of action to take when faced with competing choices.
  
  

Team Overview

Finance Delivery

We enable Sky to succeed by ensuring we are a cost effective, scalable operation delivering great service in an agile and responsive way. Sky Finance has a deserved reputation for being at the heart of Sky’s success - making things Simple by Design, finding the Win-Win for our business and customers, and working as One-Team.

The Rewards

• There's one thing people can't stop talking about when it comes to : the perks. Here’s a taster:
• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences
  
  

How You'll Work

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your Office Base

Dunfermline Carnegie Campus:

Our lively campus is a short walk from Rosyth train station. Plus there’s onsite parking available for cars, motorbikes and bicycles.

Inclusion

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.