Field Service Engineer - STS, RTG & RMG
Liebherr Group
Date: 1 day ago
City: Biggleswade
Contract type: Full time

A vacancy has arisen for a Field Service Engineer for our Ship to Shore Cranes (STS), Rubber Tyred Gantry Cranes (RTG) & Rail Mounted Gantry Cranes (RMG). The role contributes to the success of the Liebherr-Great Britain Ltd by carrying out effective maintenance and repair work on equipment out at customer premises or on site, ensuring both quality standards and timelines for repair are optimised at all times leading to increased customer confidence and repeat business whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.
Your Responsibilities As a Field Service Engineer
The successful candidate will require the following:
One Passion. Many Opportunities.
The Company
Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.
Location
Liebherr-Great Britain Ltd.
Normandy Lane
SG18 8QB Biggleswade
United Kingdom (GB)
Contact
Aleksandra Szczepanska
[email protected]
Your Responsibilities As a Field Service Engineer
- Carry out, servicing, inspection and repair of all Ship to Shore Cranes (STS), Rubber Tyred Gantry Cranes (RTG) & Rail Mounted Gantry Cranes (RMG) products and equipment at customer premises or on site or if required at the appropriate depot.
- Elements of work will include:
- Electrical and PLC fault diagnosis and repair.
- Hydraulic fault diagnosis and repair
- Diesel engine service and repair desired.
- Working at heights
- Assisting in repair, building and dismantling both Ship to Shore, Rail / Rubber Tyre Gantry Cranes.
- Working to reasonable deadlines and being responsible for managing own time to comply with companies expectations
- Work closely with Technical for support and training.
- Diagnose specific fault issues and action appropriately
- Return all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling
- Ensure all service information is read, understood and filed
- Undertake all work strictly in compliance with manufacturer guidelines and recommendations
- Escalates the appropriate action in relation to broken or damaged company equipment
- Develops an effective working relationship with the support team at the depot and can support others where required
- Maintains a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems
- Supports the roles of others ensuring administration and paperwork is completed effectively and on time as and when required
- Develops outstanding rapport and relationships with all customers
- Coordinates with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs
- Works with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in an condition that satisfies the customer
- Works in accordance with the company quality assurance guidelines
- Is able to effectively contribute in recognising and improving work processes so as to drive greater efficiency
- Ensures that self-image is a key contributor to promoting company business, and always maintains both personal image and vehicle condition and cleanliness to an exceptional standard
- Proactively seeks new opportunities to develop personal skills and looks at opportunities out in the field to apply these
- Any other duty as required by management commensurate with the post
- To work additional hours as reasonably required to undertake the described duties and to be available to work a rota based out-of-hours customer support, if such a programme is implemented
The successful candidate will require the following:
- GCSE’s grade A to C – 9 - 4 (or equivalent) in Maths and English
- Completion of a recognised apprenticeship to NVQ level 3 or equivalent in a related industry
- Electrical and PLC knowledge
- Full clean driving license
- The opportunity to work with the industry-leading manufacturer
- Secure and progressive work environment
- Competitive salary and benefits
- Training and personal development programs
One Passion. Many Opportunities.
The Company
Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.
Location
Liebherr-Great Britain Ltd.
Normandy Lane
SG18 8QB Biggleswade
United Kingdom (GB)
Contact
Aleksandra Szczepanska
[email protected]
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Business Development Manager - Wheeled Excavators, ADT & Rail
Liebherr Great Britain,
Biggleswade
4 days ago
Business Development Manager - Wheeled Excavators, ADT & RailBiggleswadeA vacancy has arisen within our Earth Moving department for a Business Development Manager - Wheeled Excavators, Dump Trucks & Rail.The role contributes to the success of Liebherr-Great Britain Ltd by focusing on the strategic sales development of Wheeled Excavators, Dump Trucks & Rail Machines across all industry sectors (i.e., aggregates, waste...

E Store Sales Assistant
Superdrug,
Biggleswade
2 weeks ago
Location: Unit G2 A1 Shopping Park, Biggleswade SG18 8PSHours: 20 hours a week with opportunity to work more hours Salary: £9.50 - £12.50 Per HourWhy Superdrug?Passionate about beauty and health? Love talking to customers? Working as a Sales Adviser in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with...

HGV Fitter
JRL Group Ltd,
Biggleswade
3 weeks ago
HGV Fitter / HGV TechnicianLocation: Elstree / BiggleswadeJob PurposeTo maintain, service, and repair a fleet of heavy goods vehicles (HGVs) to ensure they are roadworthy, safe, and compliant with DVSA regulations.Key ResponsibilitiesPerform routine maintenance and servicing of HGVs in accordance with manufacturer guidelines.Diagnose and repair mechanical and electrical faults.Conduct MOT preparations and inspections.Complete vehicle inspections and safety checks (PMIs).Maintain accurate...
