Field Care Assessor

Advance Your Career Supporting People with Learning Difficulties - Join Home Support Matters!

Are you experienced in supporting individuals with learning difficulties? Do you have a passion for empowering people to lead fulfilling, independent lives while ensuring the highest standards of care?

If so, we'd love to hear from you!

Role Overview: Field Care Assessor - Learning Difficulties Focus

As a Field Care Assessor with Home Support Matters, you'll play a pivotal role in supporting our care/support workers and ensuring person-centred, high-quality support is provided to individuals with learning difficulties. You'll act as the crucial link between our customers, families, care teams, and other professionals.

Hours

• 37.5 hours per week, Monday to Friday, 9 am to 5 pm
• Participation in an on-call rota (including every other weekend) with enhanced pay of £15.97/hour
• Flexibility to work outside of core hours to meet service needs
• Full-time, part-time, or job share opportunities available!
  
  

Key Responsibilities

• Carry out detailed assessments and develop individualised support plans tailored to people with learning difficulties
• Ensure robust medication management and care planning documentation
• Perform regular audits to maintain high compliance and care standards
• Work collaboratively with multidisciplinary teams, including social workers, nurses, and families
• Offer day-to-day guidance, coaching, and practical support to care/support workers in the field
• Promote independence, choice, and inclusion in all aspects of support
• Uphold safeguarding practices and respond effectively to any incidents or concerns
  
  

You will be actively working across areas including Norwich, Beccles, Lowestoft, and Great Yarmouth, with a base at our Beccles head office. Mileage is reimbursed at 42p per mile.

Who We're Looking For

We're seeking candidates who bring:

• Significant experience supporting individuals with learning difficulties
• A genuine passion for improving lives and empowering people
• Excellent communication and interpersonal skills
• Strong organisational abilities and attention to detail
• Confidence using Microsoft Office and digital care systems
• A full UK Driving Licence and access to a vehicle
• NVQ Level 3 in Health & Social Care (or a willingness to work towards it)
• Team leadership or supervisory experience (desirable but not essential)
  
  

What You'll Receive

• Blue Light Card - Exclusive discounts for you and your family
• Comprehensive Paid Induction - 6 days of training (Beccles, 9-5), plus shadowing and a funded Care Certificate
• Ongoing Training - Including support for those working with learning difficulties
• Career Progression - Clear development pathways and NVQ Level 3 (if not held)
• Free Uniform & PPE - Branded gear and full protective equipment provided
• Company Mobile - For work-related tasks
• Holiday Pay & Pension - Enjoy paid time off and pension contributions
• Mileage Pay - 42p per mile
• 24/7 365 Access to a Counselling Line - Because your mental health is important to us
• Your Care GP Online Services
• Refer a Friend Bonus - Earn £100 per successful referral
• Supportive Work Culture - Inclusive team environment focused on your growth
  
  

Apply Today

If you're ready to take the next step in your career and make a lasting difference in the lives of people with learning difficulties, apply to join our compassionate and skilled team at Home Support Matters.

PLEASE NOTE: Sponsorship is not available for this role.