Facilities Support Coordinator
Moto Hospitality
Date: 2 weeks ago
City: Dunstable
Contract type: Full time
£28,500 | 37.5 hours per week | Toddington
We’re Moto, shaping the future of motorway rest stops. Our Facilities Support Centre Team provides critical front-line support to 55 motorway services across the UK. We are looking for a dependable and proactive Facilities Support Coordinator to join our Facilities Support Centre team
Why Join Us?
Potential bonus of up to 10%
Inclusive discounts—up to 60% off for you, your partner, family, and friends at major brands
Enhanced benefits—maternity, paternity, pension, sick pay, and life assurance
Training and development—funded qualifications and career growth opportunities
Recognition—celebrating success with rewards, from a simple ‘Thank you’ to awards
Your Role & Responsibilities:
We strive to create a workplace that is welcoming and accessible for all. As some sites have limited public transport options, we encourage applicants to check their travel arrangements before applying.
Where our customers' journeys pause, yours is just beginning. Apply today!
We’re Moto, shaping the future of motorway rest stops. Our Facilities Support Centre Team provides critical front-line support to 55 motorway services across the UK. We are looking for a dependable and proactive Facilities Support Coordinator to join our Facilities Support Centre team
Why Join Us?
Potential bonus of up to 10%
Inclusive discounts—up to 60% off for you, your partner, family, and friends at major brands
Enhanced benefits—maternity, paternity, pension, sick pay, and life assurance
Training and development—funded qualifications and career growth opportunities
Recognition—celebrating success with rewards, from a simple ‘Thank you’ to awards
Your Role & Responsibilities:
- Manage ProNett helpdesk, balancing health & safety, business needs & budgets
- First point of contact for facilities support in your region
- Escalate urgent health & safety or business-critical issues
- Ensure timely contractor visits & follow up on resolutions
- Coordinate emergency 3-hour call-outs, keeping all stakeholders informed
- Support regional engineers & build relationships with site managers
- Review & approve quotations based on maintenance budgets
- Handle asset management for catering equipment
- Manage support centre emails & calls efficiently
- Experience in facilities maintenance/helpdesk (ProNett is a plus)
- A calm, level-headed approach & problem-solving skills
- Strong communication, teamwork & decision-making abilities
- Customer-focused & inclusive mindset
- Organised with attention to detail
We strive to create a workplace that is welcoming and accessible for all. As some sites have limited public transport options, we encourage applicants to check their travel arrangements before applying.
Where our customers' journeys pause, yours is just beginning. Apply today!
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