Experience Designer

We are looking for a well-rounded Experience Designer, who can take complicated problems, and devise simple solutions that work for a range of users. They will work on a health technology platform that thousands of medical professionals and their patients use globally. Designing for both web and mobile, as well as a wide range of users with differing needs, this is a unique challenge best suited for a dynamic and versatile designer.

From discovery, through to concepts, wireframes, testing and beyond, the Experience Designer will be involved in all stages of the product design process. Working closely with the Director of UX, this role will be expected to collaborate with the wider product team and other cross-functional project teams to realise their vision.

What You’ll Do

• Execute on all phases of the design process, from researching and prioritising user needs to wireframing concepts and mockups, to testing and iterating solutions
• Have direct contact with customers, internal stakeholders and end users on co-creation projects, facilitating workshops and design sessions/reviews
• Produce appropriate UX artefacts in formats that work for the project, e.g. sketches, storyboards, task flows, wireframes, prototypes etc. and that meet quality and accessibility standards
• Work across both digital and physical mediums and create seamless journeys between the two
• Collaborate with multiple teams across Best Buy Health, e.g. Engineering, Clinical, Sales, Customer Success, Implementation etc. and multiple time zones
  
  

Basic Qualifications

• 2+ years of relevant experience as an Experience Designer
  
  

Preferred Qualifications

• Experience planning and conducting user research and usability testing and converting findings into clear, concise, actionable items
• Proven understanding and experience with interface design, interaction design, and prototyping
• Experience creating appropriate UX artefacts for responsive web and mobile applications
• Experience communicating design processes, ideas, and solutions to teammates, Engineers and other key stakeholders
• Knowledge of industry tools: Figma, Miro etc.
• Experience in the healthcare sector
  
  

What’s In It For You

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our Benefits Include

• Competitive pay
• Physical and mental well-being support
  
  

About Us

Best Buy Health aims to enrich lives through technology and meaningful connections. We do that by focusing on consumer health products that help people live healthier lives, device-based emergency response services for the active aging population and virtual care offerings that help connect patients to physicians.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full timePandoLogic. Keywords: UX Designer, Location: London, ENG - E1 6AN