Events & Community Manager

Job Overview

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

We’re now looking for a highly organised and motivated Events & Community Manager to join our dedicated and fun team. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.

We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.

No two days in our team are the same. We split our time evenly between working flexibly at home and onsite in the office in Bath, as well as being out and about in our community.

Main duties of the job

You will have a varied role which involves managing a wide range of duties and tasks including

• Lead the planning and delivery of a range ofstaff-led fundraising events – from challenge events, Bath Half Marathon Team, to the flagship RUHX Walk of Life. Including all aspects of event logistics and marketing.
• Deliver on ambitious income and expenditure targets improving ROI year on year.
• Build relationships with local groups, companies, schools, and individuals to grow engagement and income.
• Develop and deliver inspiring opportunities for volunteers to support our work.
• Develop engaging personalised supporter journeys that build long-term relationships with our participants and supporters.
• Represent RUHX at community events, talks, and meeting, acting as an enthusiastic ambassador across Bath and the surrounding areas.
  
  

We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player.

• Proactive, highly organised, resilient and creative in problem solving.
• A people person who thrives on building relationships and inspiring others.
• An experienced events professional, with a flair for organising and delivering successful public events.
• Passionate about engaging communities and making fundraising fun, inclusive, and impactful.
• Comfortable with occasional evening/weekend work and travel in the region.
  
  

Working for our organisation

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Detailed Job Description And Main Responsibilities

If you would like more information about the role, please email [email protected]. Visit the RUHX website at www.ruhx.org.uk.

Person specification

Qualifications

Essential criteria

• Educated to degree / diploma level or equivalent experience
• Excellent standard of English - written, spoken and grammar
• Member of Institute of Fundraising or equivalent professional body
  
  

Desirable criteria

• Business / charity marketing, or fundraising qualification
  
  

Knowledge & Experience

Essential criteria

• Significant experience in ‘Event and/or Community’ fundraising theory and strategies that have encompassed the use of prospect pools / research / gift assessment / donor motivation / solicitation techniques / high profile events etc, designed to engage mass participation donors resulting in securing income targets.
• Significant experience in an account / relationship management role providing high levels of customer care and dealing with complex, sensitive relationships aimed at securing engagement, agreement and income.
• Significant experience of developing excellent working relationships with, and the engagement of, both a wide cross section of the public and senior level professionals in the charity and other sectors.
• Experience of generating income and meeting significant income targets
• Sound understanding of current UK laws, processes and procedures relating to Events & Community fundraising
• Ability to interpret and implement with minimal guidance, legislation surrounding the events & Community fundraising, national standards, and Institute of Fundraising Codes of Practice relating to donor engagement and involvement
• Significant experience of close Team working and co-operation to achieve best outcomes for an organisation’s objectives
• Experience in media relations and using social media to drive engagement and sign ups to events and community initiatives.
  
  

Skills

Essential criteria

• Ability to lead, monitor and evaluate the effectiveness of policies and strategies within areas of responsibility
• Sound analysis / interpretation of Donor / supporter motivations & requirements, and devising / amending appropriate strategies
• Ability to plan complex mass participation events, campaigns and media work, with an aptitude for organisational detail including developing comprehensive action and project plans for areas of responsibility. This includes full project planning covering event logistics, health & Safety, Marketing, licencing
• Excellent communication, presentation, negotiation and interpersonal skills at a senior level including:
• Leading on the design and production of high quality communication material, ensuring it meets the needs of the target audience.
• Ability to use IT systems including Microsoft Office software, plus knowledge of Raisers Edge NXT relationship management database to produce reports, publications & proposals
• Ability to budget and control the use of financial and other resources
• Ability and confidence to work under own initiative / motivation and able to time-manage and prioritise workloads in busy and demanding circumstances with tight timescales;
  
  

Documents to download

• RUHX Community & Vol Manager JD (PDF, 956.6KB)
• RUHX Welcome Letter (PDF, 282.1KB)
• Join the RUH (PDF, 1.1MB)
  
  

Further details / informal visits contact

Name Rhyannon Boyd Job title Associate Director RUHX Email address [email protected]