Distribution Operations Coordinator
AXA XL
Date: 14 hours ago
City: London
Contract type: Full time

AXA XL is an Equal Opportunity Employer.
We are looking for a dynamic and highly organised project coordinator with stakeholder management skills and a strategic mindset to support the UK & Lloyd’s Distribution Operations & Strategy team. The ideal candidate will have expertise in project management and experience in governance oversight and compliance frameworks to drive key initiatives and departmental improvements.
As a Distribution Operations Coordinator, you’ll be part of a growing and agile team, responsible for supporting the delivery of key Distribution Initiatives. Working across multiple Distribution channels, this role offers the opportunity to get involved in a wide range of projects - including strategic initiative implementation, operations, governance, marketing, broker, coverholder and client engagement.
This role reports to the Distribution Operations & Strategy Leader and is part of the Chief Distribution Office. The CDO is responsible for the sales channels and go to market strategy of the UK & Lloyd’s region, reporting to the AXA XL CEO, UK & Lloyd’s.
What you’ll be doing
What will your essential responsibilities include?
Required Skills And Abilities
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars
Who we are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
We are looking for a dynamic and highly organised project coordinator with stakeholder management skills and a strategic mindset to support the UK & Lloyd’s Distribution Operations & Strategy team. The ideal candidate will have expertise in project management and experience in governance oversight and compliance frameworks to drive key initiatives and departmental improvements.
As a Distribution Operations Coordinator, you’ll be part of a growing and agile team, responsible for supporting the delivery of key Distribution Initiatives. Working across multiple Distribution channels, this role offers the opportunity to get involved in a wide range of projects - including strategic initiative implementation, operations, governance, marketing, broker, coverholder and client engagement.
This role reports to the Distribution Operations & Strategy Leader and is part of the Chief Distribution Office. The CDO is responsible for the sales channels and go to market strategy of the UK & Lloyd’s region, reporting to the AXA XL CEO, UK & Lloyd’s.
What you’ll be doing
What will your essential responsibilities include?
- Support the Distribution Operations & Strategy Leader in the coordination and delivery of strategic, financial and operational planning cycles, tracking progress against strategic objectives.
- Support with strategic planning, coordination of key initiatives and project delivery across Strategy & Operations, Broker Management, Coverholder Development, Client Management and Marketing teams.
- Lead governance and compliance processes, ensuring correct procedures are followed (e.g. Procurement Intake Forms and Broker Service Agreements).
- Accurate data entry, collation and timely delivery of reports and requests for data/information from internal and external governance bodies.
- Contribute to the coordination and execution of cross-functional initiatives and engage with internal and external stakeholders across the wider business.
- Assist with adhoc workstreams aligned to business priorities.
- Activities will also include any other reasonable task as within the remit of direct line management.
Required Skills And Abilities
- Effective organisation and time management skills, with the ability to develop comprehensive project plans and strategic roadmaps.
- Excellent verbal and written communication and influencing skills.
- Ability to execute and deliver results across an extensive range of operational areas and team functions.
- Ability to prioritise conflicting needs, progress matters expeditiously and follow through on projects to successful completion.
- Accuracy in managing documentation and data records.
- Efficiently using PowerPoint, Word and Excel.
- Comfortable working with legal and compliance documentation.
- Comfortable managing shared inboxes and routing enquiries efficiently.
- Team player, collaborative and able to anticipate future needs and act proactively.
- Attention to detail.
- Project coordination experience in a corporate or similar environment.
- Familiarity with audit requirements, document tracking and governance processes.
- Exposure to CRM systems and client/broker dashboards.
- Experience supporting marketing campaigns and events.
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
Who we are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
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