Deloitte – Enabling Functions (Quality Risk & Security) Entry Level Apprenticeship – Cardiff

Description

What does this team do?

Our team makes sure that the firm is able to run ethically. We prevent things like money laundering, deal with helping our people to avoid conflicts of interest, and make sure we follow all the rules and regulations. It’s all about keeping things safe and secure for everyone.

This Apprenticeship Is Your Chance To Get a Taste Of What It’s Like To Work In Risk And Security You’ll Get Experience In

• Checking out new clients: Before we work with anyone new, we need to make sure they’re a good fit. You’ll help us decide if they’re the right people to work with.
• Supporting projects from start to finish: You’ll be involved in all sorts of tasks, from research to writing reports and keeping our client information up-to-date. It’s a great way to see how things work in a real business.
• Solving problems: We have to ensure there are no conflicts of interest in our work. You’ll help us find solutions so we can do everything fairly and safely.
  
  

What skills and academic qualifications do I need?

Skills

Our analysts come from a wide range of backgrounds, sometimes with little or no prior experience of financial services. What connects us is our enquiring minds and our ability to deliver a great service.  This is an entry level role, and you don’t need any specific experience, however, useful skills may include any or some of the below:

• Excellent research and analysis skills combined with good judgement and effective decision-making capability.
• Strong communication and interpersonal skills and an ability to interact with people at all levels across our firm
• An attention to detail to maintain high professional standards with a focus on quality and confidentiality
• An ability to follow processes while thinking outside of those boundaries, making reasoned decisions and communicating them with confidence.
• Ability to be flexible and multi-task. This is a dynamic role and you’ll be working on multiple, often complex, cases at the same time.
• Ability to manage and adapt to regular changes.
• A good level of IT user ability, including database entry, and a working knowledge of Microsoft Office software. Training time will be allowed for adaptation to in-house IT tools
• Work experience or study in compliance/regulation or accounting/financial services/risk management would be advantageous.
• Customer service experience and skills
• Qualifications required – Minimum of five GCSEs including at least a level 4 (C) in English Language and Maths.
  
  

To complete this apprenticeship, you will need to be based in Wales at least 51% of your working week and travel a minimum of 1 day a week to Cardiff & The Vale College and 1 day a week to the Deloitte office at Fusion Point (next door to the College).  Here you will be studying towards a Level 3 Apprenticeship in Business Administration.

What kind of work will I do?

Responsibilities

This role offers the opportunity to work in a challenging, rewarding and personal development focussed environment within QRS Services in Cardiff, utilising your analytical skills to ensure the firms compliance with underlying regulations and enabling client-facing teams to devote more of their time to providing services to their clients. Specific responsibilities can include:

• Researching and performing analysis, typically using IT based tools
• Working with internal customers, providing technical advice
• Reviewing and refreshing information held on existing clients and maintaining our systems of quality control
• Looking for opportunities to improve our processes.
• Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution
• Contributing to project work that supports risk management and regulatory compliance within the UK
  
  

Joining on this programme, you’ll be working alongside a large cohort of like-minded colleagues. At the start you will be part of an induction programme where you’ll learn a multitude of skills to help you become ready and feel confident working with our clients. You will also receive continued professional development support and training with your team, as well as mentoring and a dedicated buddy who will be assigned to you.

You’ll have all the support you need to succeed, including robust tech and home workstation set-up guidance, as well as access to a variety of flexible working spaces and all sorts of social activities for you to join.  The future of work is evolving fast and we’re already leading the way by enabling flexibility for our people and making it easy for us all to connect and collaborate.

How will I develop?

Due to the nature of the regulatory environment, we work in, QRS is a fast paced and ever evolving department.  As described above, you will be exposed to and learn a wide range of disciplines, gaining valuable experience and developing analytical and judgement-based skills.  Over time, there is the ability to specialise in a particular area of interest and develop into a true subject matter expert with bespoke training.