HR Learning Administrator

Working in our fast paced, successful Human Resources team in our Cardiff office there has never been a better time to join Pepper Money, a specialist mortgage lender backed by a global financial institution offering first and second charge loans.

We really do believe that it’s our people who are our main competitive advantage – the ‘thing’ that sets us apart from our competitors.

Our passion is to ‘Help People Succeed’. This is at the heart of everything we do and includes our valued customers, intermediary brokers and partners as well as all our fantastic colleagues.

What you will be doing

As our new Systems & Training Officer, you’ll be at the heart of our HR transformation, leading the design and delivery of streamlined Learning and Performance Management processes within SAP SuccessFactors. You’ll work closely with HR colleagues and stakeholders to ensure our systems are efficient, intuitive, and aligned with our evolving HR model.

Reporting to the Learning & Development Manager, your role will involve building and refining SAP SuccessFactors Learning and Performance & Goal Management functionality, troubleshooting issues, and ensuring data integrity. You’ll also review and update HR policies and procedures to align to system capabilities, producing clear and practical guidance for both HR and the wider business.

In addition to systems work, you’ll support the Talent Coordinator with day-to-day operations, including onboarding, induction training, and cyclical HR activities.

What we are looking for

We’re seeking someone with demonstrable, strong hands-on experience in SAP SuccessFactors, particularly in Learning and Performance modules, and a strong understanding of HR processes. You’ll be confident working in a fast-paced environment, managing multiple priorities, and influencing stakeholders at all levels. Experience in training delivery will be highly regarded.

If you’re a proactive team player with excellent communication skills, strong IT skills, including Microsoft Office and a passion for improving systems and processes, we’d love to hear from you.

Some of the benefits we provide are:

• Competitive salaries and bonus schemes
• Hybrid home/office working arrangements
• Regular training and opportunities to learn and grow
• Holiday leave plus bank holidays
• Medical insurance cover
• Life insurance
• Health and wellbeing support

In return for your commitment, you’ll have the chance to develop your career in a dynamic environment, working alongside top talent and an exceptional leadership team. If you want to be involved in our exciting expansion plans and have the chance to really shape and influence the way the business grows, then we’d love to hear from you.

We also want our people to feel a sense of belonging at Pepper Money. We are committed to meeting our Diversity, Equality and Inclusion charter, further information can be found on the Careers section on our website.