Delivery Lead

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our IT Systems Team

IT systems play a pivotal role in Softcat's success. As our business grows and evolves, it is essential we have a set of reliable, scalable yet flexible systems that are designed to ensure ease of doing business for our customers and employees.

Success. The Softcat Way.

Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.

About The Role

Softcat is embarking on a multi-year Sales system replacement programme using on Microsoft Dynamics 365 Customer Engagement (CE), PROS smart CPQ and Copilot. We require a Delivery Lead to oversee and manage the changes needed to these integrated systems/tools as a result of D365/PROS implementation

The Delivery Lead will be a key member of the programme leadership team alongside the Softcat and partner delivery leads in charge of the D365/PROS scope. They will work closely with various stakeholders, including development teams and senior management, to deliver high-quality solutions that meet business objectives.

As Delivery Lead, you'll be responsible for:

• Lead and manage multiple functional & technical workstreams/developments simultaneously, ensuring alignment with the overall programme strategy, plan and aligned to company goals and strategies
• Develop detailed project plans, including scope, timelines, resource allocation, and risk management strategies all congruent with the overall programme
• Coordinate and collaborate with cross-functional teams, including developers, analysts, functional consultants and SMEs, to ensure project milestones and deliverables are met
• Be the key expert and decision maker on delivery approach by efficient alignment of the programme delivery goals with Softcat's key technical and functional leads
  
  
  

We'd love you to have

• Experience of best practice ways of working on transformation programmes, ideally having had overall responsibility for implementing Microsoft Dynamics 365 CE with multiple impacted business systems (ERP, HCM, ITSM etc)
• The experience and gravitas to command the respect of and leadership to a team of diverse skillsets and responsibilities (including part-time roles) ensuring that each deliver on their commitments
• Experience of working client-side and holding large systems integrators to account
• Experience in managing integration projects. Specific experience with Boomi and Azure Service Bus and/or other Azure based integration tools would be favourable
• Experience in managing data migration projects.
• Experience of End-to-End CRM programmes
  
  
  

JD Attached for further details

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – 3 days in the office, 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs
  
  
  

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.