Defence Support - Support Solution Officer, Maritime
UK Ministry of Defence
Date: 2 weeks ago
City: Bristol
Contract type: Part time
Abbey Wood, Bristol, BS34 8JH
Job Summary
Do you want to join Defence and play your part in supporting our armed forces to operate effectively?
Each year a third of the Defence budget is spent on Support. The Defence Support Organisation sits at the heart of providing support to the UK's Armed Forces. We provide logistic and engineering services to UK Armed Forces at home and abroad and have a broad remit spanning from planning to operational delivery.
We offer an inclusive, encouraging working environment providing opportunities for you to thrive in your role and progress your career. Our core values are Respect, Trust, Understanding and Kindness as we passionately believe these will enable both a diverse workforce and ultimately high performing teams.
We are looking for enthusiastic and motivated individuals who will embrace these values and proactively demonstrate the principles of inclusion within the organisation.
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
This position is advertised at 37 hours per week.
Job Description
There are two post being within the team for Support Solution Officers.
You will provide Support Solution Advice & Guidance to programme and project Delivery Teams (DTs) on all aspects of Integrated Logistics Support (ILS) and the Support Solutions Envelope. You will work collaboratively with DT staff and subject matter experts (SMEs) throughout the product lifecycle.
You will provide Support Assurance Reports to the chain of command to enable senior leader decision making regarding the effectiveness of the support solution, whether the support solution makes sense and represents Value for Money for Defence alongside an examination of the Support Risks posed.
There are two post being within the team for Support Solution Officers.
You will provide Support Solution Advice & Guidance to programme and project Delivery Teams (DTs) on all aspects of Integrated Logistics Support (ILS) and the Support Solutions Envelope. You will work collaboratively with DT staff and subject matter experts (SMEs) throughout the product lifecycle.
You will provide Support Assurance Reports to the chain of command to enable senior leader decision making regarding the effectiveness of the support solution, whether the support solution makes sense and represents Value for Money for Defence alongside an examination of the Support Risks posed.
Person specification
Responsibilities of the role include, but are not limited to:
Facilitate analysis, understanding and interpretation of the SSE, its application and development in terms of Support Requirements.
Provide advice and guidance to DTs enabling them to conduct self-assurance against the Defence Support policies.
Conduct assurance determining effectiveness, compliance & coherence in Support Solutions, providing assessments, identifying Defence issues and risks.
Facilitate engagement between DTs and Key Support Area SMEs during the equipment life cycle to encourage improvement and good practice.
Act as a Subject Matter Expert for Governing Policy 2.1, concerning Integrated Logistic Support organisation, planning and arrangements. or, Act as a Subject Matter Expert for CCT 1.1, concerning Integrated Logistic Support organisation, planning and arrangements.
Produce Support Solution Reports providing assurance of support solution effectiveness to inform 3* endorsement bodies in making endorsement decisions.
Produce In-Service Support Reviews providing assurance of support solution effectiveness to inform FLCs.
Undertake line management, mentoring and countersigning tasks as required by the role. This role has 1 direct reports. Manage and mentor designated C2 grade SSOs within the team.
Behaviours
We'll assess you against these behaviours during the selection process:
As a unique business, we offer in-house training as well as external development opportunities towards industry recognised qualifications.
We offer a flexible, inclusive work package which takes into consideration differing life circumstances and is crafted to support you through the lifetime of your employment and beyond.
In addition to a generous salary, market-leading pension and holiday entitlement of 25 days rising to 30 days, we regularly reward our staff with financial In Year Rewards and Thank You Vouchers to recognise high standards of work and outcomes.
We offer learning and development tailored to your role, a culture encouraging inclusion and diversity and a Civil Service pension with an average employer contribution of 28.97%
Our On-site Facilities Include
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
An opportunity to be considered for Reward and Recognition - £250-£5000 per year.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
At sift, you will be assessed against your CV and the following:
Sift will be completed on the advert closure. Candidates successful at sift will be invited to interview.
At Interview, You Will Be Assessed Against The Following
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [email protected].
Job Summary
Do you want to join Defence and play your part in supporting our armed forces to operate effectively?
Each year a third of the Defence budget is spent on Support. The Defence Support Organisation sits at the heart of providing support to the UK's Armed Forces. We provide logistic and engineering services to UK Armed Forces at home and abroad and have a broad remit spanning from planning to operational delivery.
We offer an inclusive, encouraging working environment providing opportunities for you to thrive in your role and progress your career. Our core values are Respect, Trust, Understanding and Kindness as we passionately believe these will enable both a diverse workforce and ultimately high performing teams.
We are looking for enthusiastic and motivated individuals who will embrace these values and proactively demonstrate the principles of inclusion within the organisation.
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
This position is advertised at 37 hours per week.
Job Description
There are two post being within the team for Support Solution Officers.
You will provide Support Solution Advice & Guidance to programme and project Delivery Teams (DTs) on all aspects of Integrated Logistics Support (ILS) and the Support Solutions Envelope. You will work collaboratively with DT staff and subject matter experts (SMEs) throughout the product lifecycle.
You will provide Support Assurance Reports to the chain of command to enable senior leader decision making regarding the effectiveness of the support solution, whether the support solution makes sense and represents Value for Money for Defence alongside an examination of the Support Risks posed.
There are two post being within the team for Support Solution Officers.
You will provide Support Solution Advice & Guidance to programme and project Delivery Teams (DTs) on all aspects of Integrated Logistics Support (ILS) and the Support Solutions Envelope. You will work collaboratively with DT staff and subject matter experts (SMEs) throughout the product lifecycle.
You will provide Support Assurance Reports to the chain of command to enable senior leader decision making regarding the effectiveness of the support solution, whether the support solution makes sense and represents Value for Money for Defence alongside an examination of the Support Risks posed.
Person specification
Responsibilities of the role include, but are not limited to:
Facilitate analysis, understanding and interpretation of the SSE, its application and development in terms of Support Requirements.
Provide advice and guidance to DTs enabling them to conduct self-assurance against the Defence Support policies.
Conduct assurance determining effectiveness, compliance & coherence in Support Solutions, providing assessments, identifying Defence issues and risks.
Facilitate engagement between DTs and Key Support Area SMEs during the equipment life cycle to encourage improvement and good practice.
Act as a Subject Matter Expert for Governing Policy 2.1, concerning Integrated Logistic Support organisation, planning and arrangements. or, Act as a Subject Matter Expert for CCT 1.1, concerning Integrated Logistic Support organisation, planning and arrangements.
Produce Support Solution Reports providing assurance of support solution effectiveness to inform 3* endorsement bodies in making endorsement decisions.
Produce In-Service Support Reviews providing assurance of support solution effectiveness to inform FLCs.
Undertake line management, mentoring and countersigning tasks as required by the role. This role has 1 direct reports. Manage and mentor designated C2 grade SSOs within the team.
Behaviours
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Seeing the Big Picture
- Communicating and Influencing
- Working Together
- Changing and Improving
- Managing a Quality Service
- Communicating and Influencing
- Working Together
- Changing and Improving
As a unique business, we offer in-house training as well as external development opportunities towards industry recognised qualifications.
We offer a flexible, inclusive work package which takes into consideration differing life circumstances and is crafted to support you through the lifetime of your employment and beyond.
In addition to a generous salary, market-leading pension and holiday entitlement of 25 days rising to 30 days, we regularly reward our staff with financial In Year Rewards and Thank You Vouchers to recognise high standards of work and outcomes.
We offer learning and development tailored to your role, a culture encouraging inclusion and diversity and a Civil Service pension with an average employer contribution of 28.97%
Our On-site Facilities Include
- Canteen
- Gym
- Coffee bars
- Shops
- Parking
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
An opportunity to be considered for Reward and Recognition - £250-£5000 per year.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
At sift, you will be assessed against your CV and the following:
- Managing a Quality Service
- Communicating and Influencing
- Working Together
- Changing and Improving
Sift will be completed on the advert closure. Candidates successful at sift will be invited to interview.
At Interview, You Will Be Assessed Against The Following
- Managing a Quality Service
- Seeing the Big Picture
- Communicating and Influencing
- Working Together
- Changing and Improving
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
- Name : Danielle Monaghan
- Email : [email protected]
- Email : [email protected]
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [email protected].
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