DC Engineering Program Manager, DC Engineering Operations

Description

Amazon Web Services Data Center Engineering Operations (DCEO) is seeking an experienced Program Manager to join our team. This position will serve as the primary contact for all DCEO project and program management initiatives, working with both core DCEO teams and partner organizations to drive process improvements, optimize delivery, and measure success at scale.

As a Program Manager in DCEO, you will lead complex, multi-stakeholder programs that directly impact AWS's data center operations efficiency and scale. You will develop and execute strategies that align with AWS's ambitious growth while maintaining operational excellence. As well as looking inwards to the DCEO team to evaluate how we strengthen the team to allow continued growth and success. The ideal candidate will have a proven track record of end to end project ownership, relationship building with a multi-stakeholder group and have experience with a data centre environment and the supporting infrastructure.

Key job responsibilities

• Drive end-to-end ownership of processes, project plans, and capacity planning initiatives
• Lead strategic planning sessions and establish program governance frameworks
• Develop and maintain comprehensive program roadmaps, ensuring alignment with organizational goals
• Dive Deep into data analytics, using various tools to inform decisions and drive outcomes
• Create and maintain executive-level reporting on program status, risks, and mitigation strategies
• Build and maintain strong relationships with senior stakeholders across Engineering, Operations, and Business teams
• Drive continuous improvement initiatives through data-driven analysis and implementation
• Manage resource allocation and capacity planning across multiple concurrent projects
• Identify and resolve complex dependencies and conflicts across program work streams
• Work with external vendors to set expectation and deliverables
  
  

A day in the life

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

About The Team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Bachelor's degree in Engineering, or related technical field
• Years of technical program management experience and experience with project management tools (e.g., Jira, SmartSheets)
• Experience managing complex technical programs with multiple stakeholders
• Advanced proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Quicksight)
  
  

Preferred Qualifications

• Knowledge of Agile and traditional project management methodologies
• Electrical/Mechanical or comparable technical engineering experience
• Experience with data center operations or infrastructure management and defining KPI’s and measuring success
• Superior verbal and written communication and presentation skills, ability to convey technical data with non-expert stakeholders, drive alignment across partners
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon Data Services UK Limited

Job ID: A3041400