Customer Service Supervisor
B&M Retail
Date: 3 weeks ago
City: Swansea
Contract type: Part time
B&M Retail are currently recruiting for Customer Service Supervisors to join our team in Fforestfach! These are permanent, part time contracts offering 25-30 hours per week, and will require the flexibility to work shifts in the daytime, evenings and at weekends.
We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession - 80% of our Managers are home grown.
As an essential retailer, our stores are fast-paced and trade 7 days a week.
As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers!
You Will Also
It Is Essential That You Have The Following
Our roles don’t tend to be around for long, so apply now to avoid disappointment!
We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession - 80% of our Managers are home grown.
As an essential retailer, our stores are fast-paced and trade 7 days a week.
As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers!
You Will Also
- Be passionate about delivering exceptional customer service
- Ensure colleagues demonstrate the appropriate behaviours in the checkout area
- Provide colleagues with the appropriate skills and knowledge
- Be highly visible and approachable to customers and colleagues
- Operate and deliver processes that ensure the store meets all legal requirements
- Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
- Protect and safeguard the Company assets
It Is Essential That You Have The Following
- Experience supervising/managing a small team, in a fast paced retail environment
- Strong numerical and problem solving skills
- A flexible approach and a ‘can do’ attitude
- The ability to think on your feet
Our roles don’t tend to be around for long, so apply now to avoid disappointment!
We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Quantity Surveyor
M Group Water,
Swansea
1 day ago
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where...
Grill Chef
Whitbread,
Swansea
3 days ago
We're currently recruiting at The Waterfront Beefeater. Working 35 hours per week, paying up to £13.66 per hour.Grill Chef – The Waterfront Beefeater - RestaurantCome and be a Chef at The Waterfront Beefeater in Swansea. Help our kitchen team to prepare, cook and serve up mouth-watering meals in our fun, pub restaurant. Immediate start, catering experience needed.PAY RATE: Up to...
Junior Paid Advertising Executive
Au Vodka,
Swansea
1 week ago
Application Deadline: 2 November 2025Department: E-commerceEmployment Type: Full TimeLocation: Swansea HQReporting To: Callum RodellCompensation: £25,397 - £28,000 / yearDescription Join Us in building a legacy brand! Welcome to AU Vodka, where ambition and drive meets passion, and every idea has the power to transform the way we are disrupting and mixing up the drinks and spirits industry.Are you ready for...
