Customer Service Assistant
Sodexo
Date: 3 weeks ago
City: Southampton
Contract type: Full time
Job Introduction
We are looking for a motivated and customer-focused individual to join our team as a Customer Service Assistant at Southampton Solent University. This role is all about delivering excellent service to students, staff, and visitors while supporting both front and back-of-house operations.
What You’ll Do
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
“Belong in a team. Thrive in service”
Customer Service Assistant
Location: Southampton Solent University
Hours: Monday – Friday, 9:30am – 5:30pm
Contract: Full-time
About The Company
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Attached documents
We are looking for a motivated and customer-focused individual to join our team as a Customer Service Assistant at Southampton Solent University. This role is all about delivering excellent service to students, staff, and visitors while supporting both front and back-of-house operations.
What You’ll Do
- Provide outstanding customer service across food and retail services
- Support basic food preparation and service of menu items
- Maintain cleanliness and hygiene in all working areas
- Ensure health, safety, and food safety standards are followed at all times
- Work closely with the kitchen and restaurant team to deliver a smooth and efficient service
- Strong customer service skills and a friendly, approachable manner
- Ability to multitask and work well under pressure
- A team player with good relationship-building skills
- Flexible and adaptable to changing priorities
- Attention to detail with a focus on delivering a high standard of service
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A death in Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied
- Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
- Provide outstanding customer service across food and retail services
- Support basic food preparation and service of menu items
- Maintain cleanliness and hygiene in all working areas
- Ensure health, safety, and food safety standards are followed at all times
- Work closely with the kitchen and restaurant team to deliver a smooth and efficient service
- Strong customer service skills and a friendly, approachable manner
- Ability to multitask and work well under pressure
- A team player with good relationship-building skills
- Flexible and adaptable to changing priorities
- Attention to detail with a focus on delivering a high standard of service
“Belong in a team. Thrive in service”
Customer Service Assistant
Location: Southampton Solent University
Hours: Monday – Friday, 9:30am – 5:30pm
Contract: Full-time
About The Company
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Attached documents
- HR-5933_Benefits UK Brochure V9.pdf
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