Customer Service Agent
Marston Holdings
Date: 2 days ago
City: Rochdale
Salary:
£23,809.5
per year
Contract type: Full time
Location: Rochdale
Marston Holdings Limited has an exciting opportunity for a Customer Service Agent to join their team on a 3-month fixed term basis.
This is a full time 37,5/week role based in our Rochdale office.
As a Customer Service Agent with Marston Holdings Ltd you will have a pivotal role in our contact centre engaging with customers and helping them find a solution whether that’s processing payments or helping them resolve a query. This role involves taking inbound calls taking payments processing applications and answering queries.
Person specification
Marston Holdings Limited - MHL is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell we are the UK's largest judicial services company and pioneers in clean air technology offering services that support local and central government utilities and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.
We are an equal opportunity employer which means we'll consider all suitably qualified applicants regardless of gender identity or expression ethnic origin nationality religion or beliefs age sexual orientation disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and we're committed to creating an inclusive environment for all employees.
New starters will be subject to clearance through the Disclosure and Barring Service. In addition the post holder is expected to keep the Company updated if their personal circumstances change.
INDLP
Marston Holdings Limited has an exciting opportunity for a Customer Service Agent to join their team on a 3-month fixed term basis.
This is a full time 37,5/week role based in our Rochdale office.
As a Customer Service Agent with Marston Holdings Ltd you will have a pivotal role in our contact centre engaging with customers and helping them find a solution whether that’s processing payments or helping them resolve a query. This role involves taking inbound calls taking payments processing applications and answering queries.
Person specification
- Experience of handling and resolving difficult situations
- Effective communication and organisational skills
- Good understanding and use of Microsoft Office Applications
- Excellent phone manner
- Strong time management and organisational skills
- Comfortable working alone as well as part of a team
- Hours: Great work life balance
- Monday to Friday, working shifts between 8am - 8pm
- Contract: full time and part time hours available
- Enhanced Maternity and Paternity Package NB subject to eligibility criteria
- Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing
Marston Holdings Limited - MHL is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell we are the UK's largest judicial services company and pioneers in clean air technology offering services that support local and central government utilities and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.
We are an equal opportunity employer which means we'll consider all suitably qualified applicants regardless of gender identity or expression ethnic origin nationality religion or beliefs age sexual orientation disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and we're committed to creating an inclusive environment for all employees.
New starters will be subject to clearance through the Disclosure and Barring Service. In addition the post holder is expected to keep the Company updated if their personal circumstances change.
INDLP
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Multiworks Manager
A&F SPRINKLERS LTD,
Rochdale
1 week ago
Multiworks Manager | Location: Rochdale | Department: Multiworks | Hours: Full-time | Salary: Competitive, based on experienceJoin a Team That Puts People FirstA&F Sprinklers has been protecting lives and property since 1986. As a rapidly growing, employee-owned business, we’re proud of our people-first culture and commitment to excellence. With your help, we’ll continue to grow, innovate, and deliver outstanding fire...
Accounts & Audit Senior
TC Group,
Rochdale
2 weeks ago
Job AdvertSalary – competitive depending on experienceHours - Monday to Friday, 36.25 hours per week with flexible workingHoliday – 24 days annual leave (excluding bank holidays) increasing by 3 days after 5 years’ serviceAbout The Accounts And Audit Senior RoleWe are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30...
Kitchen staff
J D Wetherspoon,
Rochdale
4 weeks ago
Job Ref638892Job TitleKitchen staffPubThe Regal Moon, RochdaleSalary£12.41Closing Date07-10-2025Vacancy DescriptionThe ideal applicantWe`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you`ll...
