Customer Service Advisor

Job Title: Customer Service Advisor

Location: London (Remote Available)

Salary: £22,000 - £26,000 per year

Job Type: Full-Time

About the Role: Apply4U is seeking a Customer Service Advisor on behalf of our client in London. This role is perfect for individuals who excel at problem-solving and delivering outstanding customer experiences. If you have a passion for helping people, this is an excellent opportunity to grow your career in customer service.

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat with professionalism and empathy.
• Assist customers with orders, troubleshooting, and general queries.
• Maintain accurate records of customer interactions using CRM software.
• Work closely with internal teams to resolve customer concerns efficiently.
• Provide product or service recommendations based on customer needs.

What We’re Looking For:

• Strong communication skills and a customer-first mindset.
• Ability to manage multiple tasks in a fast-paced environment.
• Previous experience in a customer service role is preferred but not essential.
• Proficiency in using CRM systems or a willingness to learn.
• Availability for flexible shifts, including occasional evenings and weekends.

What’s in It for You?

• Competitive salary (£22,000 - £26,000 per year)
• Remote working options available
• Full training and career progression opportunities
• A supportive and friendly team environment
• Employee perks and performance-based incentives

How to Apply: If you're passionate about providing excellent customer service, click "Apply Now" to submit your CV!