Conference & Events Executive (Pro-active Sales)

Conference & Events Sales Executive (Pro-active Sales) – Clayton Hotel Chiswick

We have a fantastic new vacancy for a Conference & Events Sales Executive at the excellent Clayton Hotel Chiswick

Why Dalata and the Clayton Hotel Chiswick

Dalata Hotel Group are the most successful and largest hotel group in Ireland, and now have a growing presence in the UK and Continental Europe. We operate the Clayton Hotel & Maldron Hotel brands alongside a number of partner hotels, and our portfolio consists of 51, primarily 4-star hotels situated in city-centre locations.

We are continuing our sustained growth and expansion with the opening of new hotels in the following UK cities, Shoreditch London, Brighton & Manchester Cathedral Quarter.

Dalata offers plenty of room for career growth, lots of responsibility and autonomy, and a brilliant work culture and so what better time to join our company and become part of our exciting future!

The company provides amazing staff benefits: -

• Access to Dalata Learning and Development programmes, including Apprenticeships programmes
• Opportunities for career progression and advancement within our hotel and the Dalata Hotel Group
• Competitive employee, friends & family rates for overnight stays in our Dalata Hotels
• 25% discount off Food & Beverage when using our Company Hotels Facilities
• Up to 33 days holiday (Inclusive of Bank Holidays) based on lenght of service
• Access to Life Works, our Employee Assistance Programme with 24/7 health and wellbeing support
• Regular employee appreciation events, including Staff parties through the year and monthly employee rewards programmes
• Complimentary use of the hotel gym
• Free employee meals on duty
  
  

Objective of the Role

Reporting directly to the Conference & Events Manager this is a brilliant opportunity for a conference and events executive to join our busy Sales & Marketing Team. In this role you will be responsible for maximising the sales potential and achieving meeting room sales budget of hotel.

Key Duties And Responsibilities

• Dealing with telephone, email and web enquiries for Meetings & Events (Pro-active Sales)
• Follow procedures of completing enquiry forms and sending quotations through to contracts for each piece of business
• To ensure the accurate processing, distribution, and recording/filing and follow up of all sales correspondence, including the execution of contracts, quotations, confirmations, cancellations
• Ensure all client needs are met and perform account management on all meeting room/events clients.
• Post all meeting room charges and issue receipts to clients
• Monitoring of competitor meeting room boards
• Weekly telesales to acquire new business
• Management of all databases to keep clean & up-to-date
• Report weekly & monthly on account performance and general activity
• Health and Safety representative for the sales office at monthly meetings
• Excellent organisational skills and attention to detail
• Experience with Opera System desirable but not essential
  
  

Experience And Key Attributes

• 1 – 2 years previous event sales or coordinating experience in a hotel or venue
• Experience working with customers
• An excellent command of the English language
• Excellent organisational skills
• Possess the ability to see an opportunity act on it to secure revenue for the Hotel.
• Strong selling and interpersonal skills.
• High level of creativity.
  
  

About Our Culture

Dalata Hotel Group – Ireland’s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it’s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating over 4000 jobs and investing over €110m in the Irish and UK economy.

We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

Dalata Hotel Group Plc is an Equal Opportunities Employer.