Compliance Manager
Ocado Retail
Date: 1 week ago
City: Hatfield
Contract type: Full time
Contract type: Permanent
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value.
We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.
About the team and the role:
Are you passionate about embedding best practices and shaping a culture of integrity? We're looking for a Compliance Manager to join our dedicated team. Reporting directly to our Code Compliance Officer, you won't just be maintaining standards, you'll be instrumental in evolving our compliance strategy and making a tangible impact across the entire business.
Be at the Heart of Our Operations:
This isn't a siloed role. You'll be a crucial connector, working hand-in-hand with diverse departments. Imagine yourself collaborating with commercial teams on new initiatives, guiding operational units to refine their processes and empowering colleagues with the knowledge they need to excel. You'll be the go-to expert, ensuring that as we grow, we do so responsibly and ethically. This is a fantastic opportunity to not only apply your expertise but also to significantly develop our compliance framework in a maturing organisation.
Role Overview and Team Interaction: The Compliance Manager will serve as a crucial liaison, operating cross-functionally throughout the organisation. This position involves extensive collaboration with various departments to ensure a comprehensive understanding and consistent application of pertinent legislative requirements and established business best practices. You will work within a team committed to upholding exemplary standards of corporate governance and ethical conduct. This role presents a considerable opportunity to influence and develop our compliance infrastructure in alignment with our strategic objectives.
What you’ll do:
The responsibilities of this role are dynamic and will adapt to prevailing business priorities. Core accountabilities include:
We are seeking a candidate with the following qualifications, experience, and attributes:
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.
#LC-1
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value.
We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.
About the team and the role:
Are you passionate about embedding best practices and shaping a culture of integrity? We're looking for a Compliance Manager to join our dedicated team. Reporting directly to our Code Compliance Officer, you won't just be maintaining standards, you'll be instrumental in evolving our compliance strategy and making a tangible impact across the entire business.
Be at the Heart of Our Operations:
This isn't a siloed role. You'll be a crucial connector, working hand-in-hand with diverse departments. Imagine yourself collaborating with commercial teams on new initiatives, guiding operational units to refine their processes and empowering colleagues with the knowledge they need to excel. You'll be the go-to expert, ensuring that as we grow, we do so responsibly and ethically. This is a fantastic opportunity to not only apply your expertise but also to significantly develop our compliance framework in a maturing organisation.
Role Overview and Team Interaction: The Compliance Manager will serve as a crucial liaison, operating cross-functionally throughout the organisation. This position involves extensive collaboration with various departments to ensure a comprehensive understanding and consistent application of pertinent legislative requirements and established business best practices. You will work within a team committed to upholding exemplary standards of corporate governance and ethical conduct. This role presents a considerable opportunity to influence and develop our compliance infrastructure in alignment with our strategic objectives.
What you’ll do:
The responsibilities of this role are dynamic and will adapt to prevailing business priorities. Core accountabilities include:
- Compliance Gap Analysis and Remediation: Identify deficiencies in existing business procedures and collaborate with functional teams to develop and implement necessary corrective actions to ensure full compliance.
- Training and Development: Support the design, development and delivery of comprehensive compliance training programmes for colleagues, encompassing annual refresher courses and instructor-led sessions.
- GSCOP Advisory: Ensure colleagues receive proficient support and guidance on queries pertaining to the Groceries Supply Code of Practice (GSCOP).
- Investigations Management: Provide substantive support for any investigative requirements arising from internal issues or external complaints lodged by third parties, such as customers or suppliers.
- Reporting and Governance: Assist with the tracking and reporting of compliance information to the Groceries Code Adjudicator, Audit Committee, Risk and Compliance Committee, and other internal governance bodies.
- Policy and Process Management: Develop, manage and maintain company policies and operational processes to ensure they meet regulatory standards and business needs.
We are seeking a candidate with the following qualifications, experience, and attributes:
- Compliance Expertise: A thorough understanding and practical experience of compliance frameworks and associated key risk areas.
- GSCOP Knowledge: Familiarity with the Groceries Supply Code of Practice (GSCOP) is a distinct advantage.
- Corporate Experience: Proven experience working within a corporate environment, ideally with exposure to the retail sector.
- Stakeholder Engagement: Demonstrated ability to engage effectively with senior management, possessing excellent interpersonal and communication skills.
- Project Management Acumen: Experience in project management methodologies and practices.
- Initiative and Proactivity: A self-starting individual with a proactive approach to identifying and addressing compliance matters.
- Analytical and Organisational Skills: Excellent planning, organising and analytical capabilities, with a strong focus on attention to detail.
- Collaborative Aptitude: A proven ability to work collaboratively and effectively with cross-functional stakeholders.
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.
#LC-1
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