Client Service Risk Specialist

Who You'll Work With

You will be part of the firm’s Client Service Risk (CSR) function whose mission is to enable client impact and innovation in a way which manages risks to our clients, people, and the firm. CSR is a globally integrated team with colleagues from diverse professional backgrounds including communications, consulting, government, and law.

Our function advises firm leadership on risks across the lifecycle of our client engagements, including client selection, management of work scope, and changes in operational circumstances. You can learn more about the firm’s risk framework and policies at this link.

What You'll Do

You will work as part of the firm's Client Service Risk function that advises McKinsey's Partners on how the firm can best serve its clients and conduct thought leadership while managing any associated risks.

As part of the opportunity, you will advise Partners on how to manage potential risks in client engagements in Europe, guided by the firm’s policies. You will lead risk assessments across individual offices or practices in Europe to assess key risks and develop mitigation recommendations with a focus on providing strategic, integrative advice to manage the multi-faceted and complex risks that arise by virtue of serving the private and public sectors, state-linked entities, and the healthcare and social sectors. For higher risk cases, you will develop briefing materials and coordinate discussions by the Client Service Risk Committee of Firm Leaders that advises on the most complex cases.

In addition, you will contribute to awareness efforts around risk policies and compliance processes, incident management, crisis response, and “after action” assessments and well as on global initiatives, such as policy reviews, as a member of our global Risk function.

Qualifications

• Undergraduate degree, as well as demonstrable intellectual curiosity through professional training, advanced degree, or professional impact
• 4+ years of professional experience in risk management, government, communications, law, consulting, media, public policy, and/or public affairs
• Excellent judgment and problem-solving skills, exceptional integrity, and distinctive interpersonal and collaborative skills
• Ability to work on complex, sensitive, time-critical issues and quickly get up to speed on new topics across industries and risk areas
• Outstanding English in written and oral communication skills, including clear and concise writing and editorial skills, with strong personal presence and credibility
• Ability to work across all levels of seniority, cultivating trust-based, peer-counselor relationships and quickly establishing credibility
• Professional experience in legal, professional services and/or risk, with a preference for government experience