Claims Handler
Westone Housing Ltd
Date: 2 weeks ago
City: Peterborough
Contract type: Full time
Job Title: Claims Handler
Location: Peterborough
Salary: Negotiable depending on experience
Job type: Full Time, Permanent
Working
Hours: Monday - Friday 08:00 - 17:00
Westone Housing Ltd are a property conversion and repairs specialist business in Peterborough. Using our own employed trades and approved contractors we carryout property reinstatement and rebuilding services for the insurance industry plus conversions and improvements in both residential and commercial property markets.
About the Role:
We are currently recruiting a Claims Handler to join the growing team at Westone Housing's Peterborough office.
The role will include processing new claims, managing the progression of claims, liaising with clients on claim positions and supporting the team to ensure administration is maintained.
You will be the first point of contact for enquiries and be responsible for ensuring all parties are regularly updated with ongoing claims.
About you:
Essential skills:
Professional telephone handling service
Excellent organisational skills
Good attention to detail
Good verbal and written communication skills
Excellent customer service skills
Excellent problem-solving abilities
Computer literacy with experience of MS Office packagesDesirable skills:
Understanding of the insurance industry
Experience of liaising with customers and clients
Experience of working on client specific databasesAdditional Information:
A 1 or 2 day experience day for anyone shortlisted is required.
Salary and terms are negotiable subject to experience.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered
Location: Peterborough
Salary: Negotiable depending on experience
Job type: Full Time, Permanent
Working
Hours: Monday - Friday 08:00 - 17:00
Westone Housing Ltd are a property conversion and repairs specialist business in Peterborough. Using our own employed trades and approved contractors we carryout property reinstatement and rebuilding services for the insurance industry plus conversions and improvements in both residential and commercial property markets.
About the Role:
We are currently recruiting a Claims Handler to join the growing team at Westone Housing's Peterborough office.
The role will include processing new claims, managing the progression of claims, liaising with clients on claim positions and supporting the team to ensure administration is maintained.
You will be the first point of contact for enquiries and be responsible for ensuring all parties are regularly updated with ongoing claims.
About you:
Essential skills:
Professional telephone handling service
Excellent organisational skills
Good attention to detail
Good verbal and written communication skills
Excellent customer service skills
Excellent problem-solving abilities
Computer literacy with experience of MS Office packagesDesirable skills:
Understanding of the insurance industry
Experience of liaising with customers and clients
Experience of working on client specific databasesAdditional Information:
A 1 or 2 day experience day for anyone shortlisted is required.
Salary and terms are negotiable subject to experience.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered
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