Central Booking Office (CBO) Scheduler
Milton Keynes University Hospital NHS Foundation Trust
Date: 2 weeks ago
City: Milton Keynes
Contract type: Part time
Department: Reception and Central Booking
Band 3 £24,071 - £25,674 Per annum, pro rata if part-time
Hours: 37.5hrs per week, all MKUH roles will be considered for flexible working
An opportunity has arisen to join the Central Booking Office as a Scheduler. The successful candidate will work in the Central Booking Office between the hours of 08:00-17:00. We are looking for dynamic candidates who have previous customer care experience.
The outpatient department at Milton Keynes University Hospital see a large number of patients on a daily basis, the Schedulers have a significant role to play in a patients journey and experience. The successful candidate will be able to maintain a professional demeanour whilst meeting the trusts high standards.
'We care We communicate We collaborate We contribute'
Interview date: w/c 20 January 2025
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs.
The post holder will provide effective and efficient administrative support to a team liaising with patients, doctors, and other healthcare professionals, working across the Outpatients and Main Reception areas and within the Central Booking Function. The staff member will work consistently to provide high quality customer service and will be always professional.
MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).
Benefits
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
For further details / informal visits contact: Name: Fay Jordan Job title: Outpatient Central Booking Manager Email address: [email protected]
Band 3 £24,071 - £25,674 Per annum, pro rata if part-time
Hours: 37.5hrs per week, all MKUH roles will be considered for flexible working
An opportunity has arisen to join the Central Booking Office as a Scheduler. The successful candidate will work in the Central Booking Office between the hours of 08:00-17:00. We are looking for dynamic candidates who have previous customer care experience.
The outpatient department at Milton Keynes University Hospital see a large number of patients on a daily basis, the Schedulers have a significant role to play in a patients journey and experience. The successful candidate will be able to maintain a professional demeanour whilst meeting the trusts high standards.
'We care We communicate We collaborate We contribute'
Interview date: w/c 20 January 2025
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs.
The post holder will provide effective and efficient administrative support to a team liaising with patients, doctors, and other healthcare professionals, working across the Outpatients and Main Reception areas and within the Central Booking Function. The staff member will work consistently to provide high quality customer service and will be always professional.
MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).
Benefits
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free tea and coffee
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
For further details / informal visits contact: Name: Fay Jordan Job title: Outpatient Central Booking Manager Email address: [email protected]
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