Business Support Lead, Collaborative Care

• The Business Support Lead will support the development of the Care Group strategic vision: aligning across care groups and the wider system. The post holder will provide visible leadership to facilitate and support transformation and service improvement. Organisational and system level business includes Collaborative Care’s operational systems, delivery and monitoring of performance, finance and quality systems to ensure effective delivery of clinical services.
  
  

The Business Support Lead will work with the Care Group Manager and Operational Leads to ensure robust systems are in place and are performance managed to achieve and deliver: corporate and service KPIs; management of contractual performance e.g. CQUIN targets; the Care Group Business Plan; activity forecasting and trajectories; capacity Vs demand planning ; theatre performance; clinical IT systems and information management; quality, governance and performance framework; Medical Equipment Replacement Programme & Procurement; Care Group administration; contractual and maintenance compliance and tender review/submission; horizon scanning in relation to new business opportunities and risk evaluation.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones.

We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We actively encourage staff involvement with staff networking events and staff survey

“Together we are North Tees & Hartlepool”

For further details / informal visits contact: Name: Alison Coates Job title: Care Group Manager Email address: [email protected] Telephone number: 01642 624256