Business Analyst

Business Analyst - 6 month FTC

High Wycombe – HP11 2EE

Hybrid working - 3 days office based

IPC EMEA, the purchasing and supply chain organisation for Subway Franchisees in Europe, has an excellent opportunity for a Business Analyst to join our Centre of Excellence team.

The role

To define coherent & workable ‘to-be’ business processes which best utilise new technology in line with IPC EMEA’s commercial strategy to maximise value-creation.

Must have expert experience in Jira, Visio, Word, OneNote, Miro, business analysis, group facilitation, design-thinking and agile methodology.

Accountable for

• Guiding the formulation of new business processes to maximise the adoption & value-creation of deploying new systems
• Validating systems under-development will be effective alongside to-be business practices
• Support effective systems adoption, in concert with the business processes
• Contribute to maintaining business process best practices with Centre of Excellence team
• Analyse ‘as-is’ business processes internal to IPC EMEA (and where relevant across the broader enterprise) which are in scope for digitalisation, at the direction of Product Owners or Head of Developments/Business Owners
• Document ‘as-is’ business processes, to ensure accurate capture, appraising – if relevant – key strengthens and weaknesses of current business practices
• Facilitate the development of ‘to-be’ business processes, which will utilise envisaged deployment of new technology, to achieve business goals
• Support relevant Product Owners articulate functional requirements (‘user stories’) that new technology solutions need to possess, and support the prioritisation of these with consideration to e2e business processes.
• Support relevant Product Owners, where required, in explaining to the technical development teams the business context for user stories under construction, to ensure that the technical build will support e2e business process.
• Support relevant Product Owners, where required, in acceptance of development teams’ sprint & PI outputs, alongside nominated business systems users.
• Facilitate Business Owners and their Super Users to adopt the new technology within the business teams.
• Work alongside the Centre of Excellence team to develop and maintain business process best practices, in-line with relevant technology adoptions.
• Support Product Owners maintain a backlog of requirements for future technological iterations.
• Build relationship with business stakeholders and users
• Work closely with Change Management and Learning & Development teams

What is important to us

Our culture and values are at the heart of everything we do and are an important part of our hiring process.

Our three values are:

• We are empowered - we have the freedom to make a difference together.
• We collaborate - we trust and depend on each other. We contribute. We succeed together.
• We deliver on our commitments - we deliver on our commitments together, individually, today and tomorrow.

Our ground rules:

• Be courageous in being vulnerable
• Be open minded and curious. Open to others’ perspectives
• Say what we mean
• Be ourselves. Bring our opinions and thoughts
• Speak up. Get our itches scratched. Surface concerns
• Provide support, understanding and empathy if we slip down the ladder
• Watch for subgroups within our group
• Nurture ourselves and other

How we support our employees

Joining a new company can be daunting; we support everyone who has chosen IPC EMEA to develop their career, with:

• A structured onboarding programme.
• Time with the senior leadership team, as well as your colleagues and our Culture Champions.
• Training programmes to develop your skills and ways of working, focusing on feedback and management of work.
• Flexible working between the hours 8am - 6.30pm. We appreciate the juggle of life and home can be challenging and provide opportunities to flex your start and leave times.
• Excellent benefits package including enhanced pension contribution, healthcare, 25 days holiday, salary sacrifice schemes. Plus, we also provide breakfast and lunch items in the office!
• On-site parking
• A chance to volunteer at our nominated charities. In addition, you will get one volunteer day a year to work with your chosen charity.
• Recognition award schemes and a Summer and Winter event each year

We actively support diversity, equity and inclusion and make sure that our employees are valued and treated with dignity and respect. We encourage everyone in our business to reach their potential.

About us

Subway is one of the fastest growing Franchise networks in the world and the largest submarine sandwich chain, with more than 41,500 stores – more than 4,500 of which are in Europe.

IPC EMEA, (formally IPC Europe), is a non-profit making organisation owned by Subway Franchisees in Europe. The organisation was established in 2001 to enable Subway Franchisees to benefit from the discounts that come from purchasing and supplying products in large volumes. Over time, the breadth of the services we provide, and our geographic reach has grown.

Our scope now goes beyond purchasing and supply chain management as we seek to have a positive impact on every Franchisee’s P&L, wherever possible. We work with service providers to offer Franchisees a range of optional services such as Wi-Fi, energy, pest control and card payments. Our aim is to ensure we select the best providers, offering the best quality services at competitive rates.

We also provide a range of in-house support services, value-add initiatives and retail technology solutions for restaurant teams to help with day-to-day operations.

Today, IPC EMEA operates on a global, regional, and local level to source high quality products at the best value for Franchisees, managing over £1.5 billion worth of contracts and partnering with other IPCs across the world where it makes sense to do so, to get the best possible service and prices.

We remain as focused on our mission today as we did 20 years ago, to help Subway Franchisees be more profitable and competitive – today and for the future.

For more information, please visit www.ipcemea.org