Business Analyst
Mercedes-Benz in the UK
Date: 1 week ago
City: Milton Keynes
Contract type: Full time

IT Business Analyst
About Us
At Mercedes-Benz Cars, we’re passionate about what we do. Whether we’re exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do.
It’s an exciting time to be part of the team, so what are you waiting for?
How You’ll Play Your Part
We’re looking for someone proactive and motivated, with a strong commitment to continuous learning and actively seeks opportunities to improve processes, enhance efficiency, and stay updated on industry best practices and technologies. In this role you will perform high quality IT Business Analysis across all phases of the application and project lifecycle, using cross-functional knowledge to demonstrate a clear capability to add value across MBUK Business Units.
You will bring your experience in digital transformation projects and initiatives, being adept at driving business improvements through technology, process automation, and user-centric solutions. You’ll possess comprehensive expertise in Use Case development, Process Mapping, and User Journey analysis to optimise workflows, improve customer experiences, and enhance operational efficiency. Proficient in business process modeling techniques, you’ll create clear and structured documentation that supports system development and process optimisation.
As a critical thinker with strong analytical and problem-solving skills, you will assess business challenges, identify root causes, and develop data-driven solutions aligned with strategic objectives. Collaborating with stakeholders, you will analyse, validate, and refine business and user requirements, while documenting current processes to identify opportunities for improvement. You will create and maintain detailed functional specifications, user stories, and process flow diagrams to effectively communicate requirements and expected system behavior to technical teams.
You’ll have great communication skills, with the ability to translate complex technical concepts into clear, actionable insights for both technical teams and non-technical stakeholders. Facilitating communication between business users and technical teams, you’ll ensure that all parties have a clear understanding of project goals, requirements, and timelines
At Mercedes-Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance with our polices and adhere to the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law.
What’s In It For You
As well as the opportunity to work in a dynamic environment, with a great team and culture, we’ll offer you a competitive salary and discretionary bonus structure. We also hope you’ll love our products as much as we do, with access to our colleague car schemes. On top of that, you’ll be able to join our pension scheme and you’ll get a flexible benefit pot that can be used to find the benefits that are right for you. We are pleased to be able to offer a hybrid working approach – achieving a great balance between remote and office working.
We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We’ll also encourage your development, with the training and knowledge you need to reach your potential.
Who We Are
Through the doors of Mercedes-Benz, you’ll find a passionate team working to deliver cutting-edge IT solutions that drive innovation and efficiency across our business areas. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity.
We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas.
What’s next?
Once you click apply, we’ll take you through to the Mercedes-Benz Group careers portal – this is our parent company site, so don’t worry, you’re in safe hands. Here, you’ll find a short application form to complete.
Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We’re also open to working flexibly and are happy to discuss flexible working options.
Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK.
Managing your data
We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.
Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.
Your application data is held within our secure application tracking system called Taleo – you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek ‘job alerts’ once you are registered in Taleo and it’s possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as [email protected] for further information.
If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Mercedes-Benz UK Data Protection Officer at the following address: Mercedes-Benz UK Ltd, Legal Department, Tongwell, Milton Keynes, MK15 8BA or [email protected].
Group
Mercedes-Benz Group AG
Organization
Mercedes-Benz UK Limited
About Us
At Mercedes-Benz Cars, we’re passionate about what we do. Whether we’re exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do.
It’s an exciting time to be part of the team, so what are you waiting for?
How You’ll Play Your Part
We’re looking for someone proactive and motivated, with a strong commitment to continuous learning and actively seeks opportunities to improve processes, enhance efficiency, and stay updated on industry best practices and technologies. In this role you will perform high quality IT Business Analysis across all phases of the application and project lifecycle, using cross-functional knowledge to demonstrate a clear capability to add value across MBUK Business Units.
You will bring your experience in digital transformation projects and initiatives, being adept at driving business improvements through technology, process automation, and user-centric solutions. You’ll possess comprehensive expertise in Use Case development, Process Mapping, and User Journey analysis to optimise workflows, improve customer experiences, and enhance operational efficiency. Proficient in business process modeling techniques, you’ll create clear and structured documentation that supports system development and process optimisation.
As a critical thinker with strong analytical and problem-solving skills, you will assess business challenges, identify root causes, and develop data-driven solutions aligned with strategic objectives. Collaborating with stakeholders, you will analyse, validate, and refine business and user requirements, while documenting current processes to identify opportunities for improvement. You will create and maintain detailed functional specifications, user stories, and process flow diagrams to effectively communicate requirements and expected system behavior to technical teams.
You’ll have great communication skills, with the ability to translate complex technical concepts into clear, actionable insights for both technical teams and non-technical stakeholders. Facilitating communication between business users and technical teams, you’ll ensure that all parties have a clear understanding of project goals, requirements, and timelines
At Mercedes-Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance with our polices and adhere to the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law.
What’s In It For You
As well as the opportunity to work in a dynamic environment, with a great team and culture, we’ll offer you a competitive salary and discretionary bonus structure. We also hope you’ll love our products as much as we do, with access to our colleague car schemes. On top of that, you’ll be able to join our pension scheme and you’ll get a flexible benefit pot that can be used to find the benefits that are right for you. We are pleased to be able to offer a hybrid working approach – achieving a great balance between remote and office working.
We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We’ll also encourage your development, with the training and knowledge you need to reach your potential.
Who We Are
Through the doors of Mercedes-Benz, you’ll find a passionate team working to deliver cutting-edge IT solutions that drive innovation and efficiency across our business areas. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity.
We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas.
What’s next?
Once you click apply, we’ll take you through to the Mercedes-Benz Group careers portal – this is our parent company site, so don’t worry, you’re in safe hands. Here, you’ll find a short application form to complete.
Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We’re also open to working flexibly and are happy to discuss flexible working options.
Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK.
Managing your data
We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.
Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.
Your application data is held within our secure application tracking system called Taleo – you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek ‘job alerts’ once you are registered in Taleo and it’s possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as [email protected] for further information.
If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Mercedes-Benz UK Data Protection Officer at the following address: Mercedes-Benz UK Ltd, Legal Department, Tongwell, Milton Keynes, MK15 8BA or [email protected].
Group
Mercedes-Benz Group AG
Organization
Mercedes-Benz UK Limited
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Product Enablement Manager
Kinetic,
Milton Keynes
1 week ago
Department: Commercial ProductsLocation: Milton KeynesCompensation: £45,000 - £55,000 / yearDescriptionProduct Enablement Manager – Empower Teams and Maximise Product Value!Are you ready to empower our teams and ensure our customers get the maximum value from our products? As a Product Enablement Manager, you'll play a pivotal role in enabling internal teams with product knowledge, assisting with sales demonstrations and attrition meetings,...

Planner Athlete Partnerships - Fanatics Collectibles
Fanatics,
Milton Keynes
1 week ago
Job DescriptionThe Planner Athlete Partnerships, Europe is responsible for the coordination of signings between athletes, celebrities, personalities and Topps. The position acts as the center point for all coordination between talent, agencies, clubs, representatives and Topps in the procurement of autographs for trading card products. This person will work closely with internal business units including Project Management, Brand, Operations, Finance,...

UK- Crawford TPA - Liability Team Manager
Crawford & Company,
Milton Keynes
3 weeks ago
Job DescriptionCrawford TPA is our highly successful Third Party Administration offering, handling claims for corporate companies and Insurers. We’re looking for our next team leader to support and manager our rapidly expanding team of claims handlers.ResponsibilitiesYour team will be handling a wide variety of liability claims including Public, Employers and Product Liability claims.Your skills and experience as a team manager...
